Senior Product Manager Ion Endoluminal Global Product Management

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Position Overview

We are seeking a dynamic and experienced Senior Product Manager for global product management of Ion, our innovative robotic technology for lung access. This role is pivotal in driving Ion’s entry and scale in key global markets.

As the Senior Product Manager, you will:

• Execute high-impact projects to enhance the capabilities of future Ion platforms.
• Collaborate closely with global customers and regional teams to capture the voice of the customer.
• Ensure an optimal customer experience with new and existing products through effective collaboration.

Working across multiple product franchises and geographies, you will partner with cross-functional stakeholders in Product Operations and regional Commercial functions. Your unique role involves crafting a cohesive and compelling value proposition that spans multiple products and lifecycle stages—from launch to end-of-life.

Essential Job Duties

1. Downstream Global Product Management

• Customer Insight & Solution Development: Understand the needs of external customers (clinicians, key opinion leaders, reprocessing teams, hospitals, payors) and internal stakeholders (Field Sales, Customer Support, Field Engineering, Services) to identify and develop in-market solutions and inform product development.
• SIOP Process Leadership: Drive product management in the global Sales, Inventory, and Operations Planning (SIOP) process. Collaborate with regional teams, manufacturing, and operations to forecast SKUs and allocate products during launch ramps or supply constraints.
• Quality Issue Management: Monitor and prioritize global product quality issues with regional teams and customers. Work cross-functionally to resolve product and critical customer issues, optimizing the customer experience with Intuitive and Ion products, services, and solutions.
• Ecosystem Solution Implementation: Leverage and implement ecosystem solutions with existing customers, ensuring internal alignment on prioritization as part of the annual planning process.
• Market Expansion Leadership: Head geographic market expansion projects through regulatory clearance and commercialization processes. Develop go-to-market plans in partnership with corporate and regional Marketing, Regulatory, and Commercial teams to ensure successful market entry of the Ion platform and its product portfolio.
• Lifecycle Management: collaborate with regional teams to manage regional product lifecyles through pricing, launch and discontinuation.

2. Business Analysis

• Forecasting & Financial Analysis: Conduct regional opportunity and product forecasting in collaboration with the finance team.
• Product Improvement Opportunities: Identify opportunities for product enhancements by analyzing return data and complaint information.
• Voice of Customer Integration: Incorporate customer feedback and field intelligence into product roadmap development.

3. Product Rollout & Launch

• Global Representation & Advocacy: Represent regional teams and customers to