Program Manager - Project - Based Housing - ICMS

Company Description

Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs.  The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet.  St. Joseph Center serves approximately 6,000 individuals annually.

Brief Description of Principal Activities

Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles.  St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs.

Job Description

Job Summary

The Program Manager serves as a team leader providing supervision to program staff as well as overseeing dayto-day operations of the program. The Program Manager ensures the delivery of quality care in accordance to the rules and regulations established by the ICMS Program for contracted agencies as well as adhering to the mission of St. Joseph Center.

ESSENTIAL DUTIES & RESPONSIBILITIES

The Program Manager’s key areas of responsibility include:

Key Areas of Responsibility:

Along with the Division Manager, develop, review, and revise, as necessary all administrative policies and procedures in keeping with program requirements.

Oversee service delivery, consulting regularly with the Division Director regarding quality control issues to maintain the highest standard of services.

Coordinate the development of cooperative relationships with other service providers, police and public safety officers and/or any other community resources.

Essential Duties:

Provide clinical and administrative supervision to all program/department staff. Participate in weekly conference calls and staff meetings.

Oversee service delivery consulting regularly with the Director regarding quality control issues to maintain the highest standard of services.

Along with the Director, manage program activities assure timely completion of progress notes and all forms of related to the program.

May provide assessment, crisis intervention, mental health and case management services to a small caseload of consumers.

Collect statistics and prepare reports for funders and internal agency use.

Coordinate the development of cooperative relationships with other service providers, police and public safety officers and/or any other community resources.

Participating in other St. Joseph Center community, administrative and fundraising activities as necessary.

Participate in appropriate contract related meetings.

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

Qualifications

Knowledge, Skills & Abilities:

Must be highly motivated and a self-starter. The ability to communicate with and relate to a diverse group of people including clients, community, and other staff. Must have excellent administrative and organizational skills.

Demonstrated ability to manage and supervise professional and para-professional staff while handling multiple tasks and relating to diverse groups.

Experience:

Two years minimum management and supervisory experience.

Experience providing mental health and substance use services in a community setting with homeless or at risk population.

Education:

Bachelors or Master’s degree from an accredited college or university in social work, human services or a related field.

Direct Reports:

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Computer Skills:

Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)

Ability to use widely supported internet browsers. Certificates, Licenses and Registrations:

Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out