Director, Mayo Clinic Beyond Walls (MCBW)

Responsibilities

• Lead the logistics strategy for the Mayo Clinic Beyond Walls program, ensuring timely, cost-effective, and reliable delivery of medical equipment, supplies, and services to patients in home and community settings.
• Develop scalable logistics models that align with clinical workflows and patient needs in virtual, hybrid, or home-based care environments.
• Effectively align business capabilities and patient needs with solutions that optimize end results in a cost-effective way, while having an eye toward the future and scale.
• Act as a liaison between internal stakeholders and external vendors to resolve issues, align priorities, and ensure operational readiness for program expansion.
• Communicate effectively across the array of internal and external stakeholders to ensure awareness, coordination, engagement and alignment across Mayo Clinic Beyond Walls change management efforts.
• Establish deep partnerships with business stakeholders to ensure the Mayo Clinic Beyond Walls program achieves business requirements and aligns them to other organizational strategies and priorities. 
• Leverage customer feedback and data to inform and guide future development and operations. 
• Knowledge of healthcare regulations, accreditation standards (e.g., CMS, Joint Commission), and patient privacy considerations as they relate to the movement and handling of medical supplies and equipment.
• Monitor and manage the program portfolio, including deployment schedules, scopes and budgets and delivering as scheduled. 
• Ability to translate clinical goals into actionable logistics strategies that ensure continuity of care, patient safety, and service reliability.

• A bachelor’s degree in business, engineering, or health care administration is required. Master’s degree preferred.
• A minimum of five years of experience in a complex healthcare setting is required, including a demonstrated ability to lead new business opportunities or strategic initiatives.
• A minimum of three years of experience in leadership is required.
• The candidate should have a demonstrated ability to solve problems in a matrix organization.
• Strong analytical and problem-solving skills with a continuous improvement mindset.
• Excellent verbal and written communication skills to engage both clinical and non-clinical stakeholders.

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.