Customer Support Representative

<h3>Company Description</h3><p><strong>RISK inc: An International <em><em>iGaming</em></em> Company Pushing the Boundaries of Entertainment</strong></p><p><strong>Who We Are:</strong></p><p>An international <em><em>iGaming</em></em> company specializing in identifying and fostering the growth of high-potential entertainment markets. With 600+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.</p><p>Always Pushing the Boundaries? You Already Belong at RISK!</p><p>Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in <em><em>iGaming</em></em> operations (sports <em><em>betting</em></em>, online casino), digital and affiliate marketing, tech solutions, and data analytics.</p><p>Our ambition is to become global leaders in international expansion, mastering the art of the fastest market entry and establishing highly efficient operations in new territories. </p><p>We are seeking a <strong>Customer Support Representative</strong> to become a part of our team.</p><h3>Job Description</h3><ul><li>Learn all the necessary information given for work;</li><li>Help customers through live support (chats, instant messengers and emails, possible hotline);</li><li>Handle customer inquiries appropriately and provide a high level of service;</li><li>Be ready to work at night;</li><li>Interact with other departments to resolve issues.</li></ul><h3>Qualifications</h3><ul><li>Languages: Ukrainian native, English or German B2/B1;</li><li>Good written communication skills in one of these language combinations;</li><li>Empathy, stress tolerance, responsibility, and focus on development and results;</li><li>Excellent basic computer skills;</li><li>Ability to work from personal laptop for the first 2 weeks of work during training.</li></ul><h3>Additional Information</h3><p><strong>Our Benefit Cafeteria is Packed with Goodies:</strong></p><ul><li>Children Allowance</li><li>Mental Health Support</li><li>Sport Activities</li><li>Language Courses</li><li>Automotive Services</li><li>Veterinary Services</li><li>Home Office Setup Assistance</li><li>Dental Services</li><li>Books and Stationery</li><li>Training Compensation</li><li>And yes, even Massage!</li></ul><p><strong>Ready to Take the Leap?</strong></p><p>Join a team where every day is an opportunity to take a RISK and come out on top. Follow us on <a href="https://www.linkedin.com/company/riskinc/">LinkedIn</a> and <a href="https://www.instagram.com/risk.inc.global/">Instagram</a>, and let us be your hub for turning ambitious ideas and extraordinary solutions into reality.</p><p><strong>At RISK, we believe that our people are the driving force behind our success. Together, we can achieve great things and push the boundaries of what's possible in the iGaming industry.</strong></p>