Senior Manager Information Governance

Overview

Cotiviti recognizes data as a strategic business asset and a mission-critical resource and is committed to handling both its data and its client’s data responsibly. Information Governance (IG) is a Legal Department function that is responsible for the governance and oversight of risks related to information management activities, including data retention.

The Senior Manager, Information Governance (“IG SR. Manager”) is responsible for working directly with Cotiviti’s Senior Director, Information Governance (the “IG Director”) to support the implementation, enhancement, and operation of all aspects of the Company’s global Information Governance program (the “IG Program”), including managing day-to-day operations to promote and maintain compliance with federal, state and/or client contractual information governance (“IG”) requirements. This role will have future direct report(s) and responsibilities.

Responsibilities

• Develops and implements IG policies and standard operating procedures, including those that relate to the Company’s business records and client data in accordance with the IG Program’s strategic goals.
• Administers the Company’s compliance oversight processes, including operational requirements of the data retention and destruction processes and any required stakeholder notifications.
• Develops and implements required IG training and awareness materials.
• Trains and assists the Company’s IG Liaisons and serves as an in-house resource to employees and managers to ensure compliance with the Company’s Retention Schedule and other IG policies.
• Collaborates with cross-functional colleagues (e.g., Data Management, Information Technology, Legal, etc.) and the various business operational units to ensure IG concerns are promptly and properly addressed, and appropriate remediation actions or sanctions are instituted when required.
• Responds to IG-related audits, questionnaires, and/or reviews conducted by the Company’s clients, as well as any internal audits or reviews, including implementing, facilitating, or monitoring any necessary corrective actions to ensure completion.
• Monitors the performance of the IG Program and related activities on a continuing basis, taking appropriate steps to enhance its compliance and effectiveness.
• Prepares periodic reports and metrics for the IG Director, IG Board, senior leadership, and other stakeholders as needed to convey the operational effectiveness of the IG Program.
• Completes all responsibilities as outlined in the annual performance review and/or goal setting.
• Completes all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

People Leadership:

• Leads the assigned team with the partnership of Senior Leadership. This individual operates autonomously with independent judgment and has the ability to review and approve operational functions within the team
• Performs time management reviews for Payroll processing utilizing a time management system, ensuring employees are working an approved schedule by leadership, applying necessary time off codes, and adhering to Company Policies for timely approval.
• Performs performance management of employees to ensure employees are meeting and achieving work expectations and deliverables.
• Performs goal planning and distribution, 30/ 60/ 90-day onboarding reviews for new hires and/or individuals newly promoted in a role, performance review check–ins and annual performance reviews.
• Participates in assigned leadership training as assigned as well as enhances individual leadership skills by participating in LinkedIn Learning self–directed sessions.
• Maintains standard operating procedures as well as training manual and materials.
• Provides mentorship and guidance to team members through coaching, training and/or 1:1s.
• Completes weekly 1:1 meetings/team meetings with team members to review individual and team performance.
• Participates in functional leadership presentations for townhalls, clients and/or other projects as assigned, internally and externally.
• Hire, develop, coach, lead and retain top-tier talent, with a focus on building and improving a team and culture that is able to assist in employing best in class practices to support and drive high levels of internal and external customer satisfaction.

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.

Qualifications

• At least six