LN Concerts, National Director of New Venue Operations (F&B)

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE JOB

As National Director of New Venue Operations, you will be responsible for ensuring the growth of new venue operations food and beverage operations across the entire owned and operated enterprise. This role will work alongside a multitude of departments to ensure a seamless onboarding and design integration of new venues; Amphitheaters, Theaters or Clubs. This individual will see the project from start of the design process all the way through the opening phase and turn the building over to the Director of Food & Beverage once all aspects of the operation are fine tuned.

In addition, this role will design any large infrastructure that is intended to house F&B operations, working alongside third party vendors to maximize efficiency and investments. Adherence to all local municipality code is imperative when designing new venues or new equipment.

Detailed Responsibilities 

• Create a strong working with Blueprint Studios to ensure that all planning and design sets match the F&B experience. A strong alliance here will ensure that we have the correct design elements from the beginning and help drive cost effectiveness.
• Ultimately responsible for all Opening F&B Training and Timelines. Keeping effective communication to align with all departments.
• Signage is developed to bring cohesion to the project and envelopes all design elements to match Brands and guests’ interaction.
• Align with Facilities Dept to make sure that all budgeting, accounting standards are followed during the development and ordering process.
• Collaborate with accounting and analytics teams to make sure that all data is driving the investment and billing is accurately tied up once delivered.
• Partner with operations and executives to socialize and clearly explain financial goals of each piece of investment.
• Work with concessionaire and Operations team to set up training calendars for new venue, ensuring all new team members are adequately trained and prepared for first show.
• Design all infrastructure to house the necessary inventory and smallwares to be effective at peak levels of business.
• Partner with Sponsorship to make sure any collaborative infrastructure is designed effectively and represents both a Brand standard and effective for the fan interactions
• Work with Analytics team to understand each of the venues programs and how efficient they continue to be executed.
• Working with operations teams to understand analytical data and identify gaps in infrastructure to continue driving revenue growth.  
• Align with Team IT to factor in all POS and Network needs.
• All Premium elements match the venue standard and operation service elements are