QC IT Application System Analyst

<p><span>Join our Global IT team as a QC IT Application System Analyst! In this role, you will oversee operations the and maintenance of the systems in your domain particularly Labware LIMS and Empower. Your expertise will drive continuous improvement in our operational processes, ensuring seamless alignment and compliance across various stakeholder requirements. If you're passionate about optimizing system performance and enhancing organizational efficiency, we want to hear from you!</span></p><p><span> </span></p><p><b>About Us</b></p><p><span><span><span><span>The work we do at FUJIFILM Diosynth Biotechnologies (FDB) changes lives, and our united passion for advancing tomorrow’s medicines – our Genki – will always be our driving force. Whilst<span> </span></span><span>working as a Senior QC IT System Analyst on our IT</span><span> team,<span> </span></span><span>you’ll</span><span><span> </span>be joining other motivated individuals who fuel one another’s passions and embrace every day as an opportunity. We aim to foster a collaborative,<span> </span></span><span>innovative and rewarding environment, where diverse perspectives and people come together united by a common purpose and shared values. We pursue our fullest potential as individual<span> </span></span><span>contributors and team members. We strive to be the employer of choice and offer a competitive compensation and benefit package. </span></span></span></span></p><p></p><p><b><span><span><span><span>The role</span></span></span></span></b></p><p><span><span><span>In this role you will be the lead site contact to the vendors and responsible for coordinating all updates to the systems, report and track technical issues, proactively manage licenses of the systems. </span></span><span> </span></span><span><span><span>You will be responsible for second level support of the system, maintain a knowledge base for first level support as well as promote best practices in the applications utilization. </span></span><span> </span></span></p><p><span> </span></p><p><span><span><span>The role also includes smaller project management tasks, like driving upgrade projects and secure operation management is considered, </span><span>participate</span><span> as a technical lead in Global IT and compliance projects, </span><span>initiate</span><span> and drive own optimization projects, in cooperation with vendor if </span><span>required</span><span>. </span></span><span> </span></span></p><p><span> </span></p><p><span><span><span>The role supports the maintaining of the validated state of the systems throughout the life cycle.</span><span> This role requires developing and documenting the specialist technical knowledge and transferring technical knowledge to peers and the business.​</span></span><span> </span></span></p><p></p><p><span>This role is currently managing contractors without current line reports but FTE's could be added in the future. Your site location will be our site in Hillerød Denmark reporting to UK based</span> <span>Global Lead - Quality Control IT.</span></p><p></p><h2>Role &amp; Responsibilities</h2><ul><li><span><span><span>P</span><span>rovision of<span> </span></span><span>timely</span><span><span> </span>and effective support to ensure the satisfaction of internal customers. Understand and<span> </span></span><span>anticipate</span><span><span> </span>the needs to enhance<span> </span></span><span>the quality</span><span>-of-service delivery.</span></span><span><span> </span></span></span></li><li><span><span><span><span>R</span><span>esponsible for ensuring the reliability, availability, and security of systems/technologies under your management. Keeping up to date with technological advancements and implementing system and process improvements in your area</span></span><span>  </span></span></span></li><li><span><span><span><span><span>Adherence to ITIL or relevant IT service management (ITSM) frameworks is expected, along with the responsibility for documenting and refining IT processes to increase operational efficiency and effectiveness.</span></span><span><span> </span>(20%)</span></span></span></span></li><li><span><span><span><span><span><span>Compile technology related documentation for<span> </span></span><span>GxP</span><span><span> </span>and critical IT technologies. Participate in system validation and testing processes as<span> </span></span><span>required</span><span>. Approve validation documentation together with relevant IT QMS documentation</span></span><span><span> </span></span></span></span></span></span></li><li><span><span><span><span><span><span><span>Manage or contribute to IT projects, ensuring they meet deadlines and stay within budget. Employing best practices in project management</span></span><span><span> </span>(15%)</span></span></span></span></span></span></li><li><span><span><span><span><span><span><span>Establishing and maintaining relationships with technology vendors and service providers</span><spa