Senior Product manager – Onboarding Automation

<b>About Finom</b><br/>Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.<br/>We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.<br/>Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.<br/>At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.<br/>Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.<br/><b>About the Role</b>We are looking for a structured, data-driven, and stakeholder-savvy Product Manager to join our Onboarding Automation team. In this role, you’ll focus on optimizing the internal processes and tooling that power Finom’s account opening journey. Your mission will be to increase the share of applications processed automatically, while reducing the time our Operations team spends on manual tasks. You’ll be working at the intersection of operations, compliance, and customer experience, designing solutions that are efficient, scalable, and user-friendly. You’ll need to challenge assumptions, balance diverse requirements, and defend decisions with both data and clear articulation. This is a unique opportunity to shape how Finom streamlines onboarding at scale — ensuring we welcome legitimate customers smoothly, keep fraud under control, and empower our Operations team to work smarter, not harder. <h3>What You’ll Be Doing</h3> <ul> <li>Drive the product strategy and roadmap for Onboarding Automation, focusing on internal tooling, process optimization, and automation of account opening workflows.</li><li>Partner closely with the Operations team to identify inefficiencies and build solutions that minimize manual work without compromising accuracy or compliance.</li><li>Translate complex onboarding and KYC/KYB requirements into simple, scalable product flows that support both regulatory demands and great customer experience.</li><li>Collaborate with Compliance stakeholders to challenge requirements, find pragmatic solutions, and strike the right balance between fraud prevention and seamless onboarding.</li><li>Use data to uncover bottlenecks, measure automation impact, and continuously optimize processes for speed, efficiency, and conversion rates.</li><li>Champion an evidence-based product culture — questioning assumptions, digging into root causes, and making decisions grounded in data and clear reasoning.</li><li>Navigate complexity and multiple stakeholders, keeping discussions outcome-focused and aligned with Finom’s growth goals.</li></ul> <h3>Who You Are</h3> <ul> <li>You have 5+ years of product management experience, ideally in fintech, SaaS, or internal platforms, with exposure to operations-heavy or compliance-driven processes.</li><li>You bring a structured and analytical mindset: able to dissect complex workflows, identify root causes, and design clear, scalable solutions.</li><li>You’re skilled at critical thinking: separating facts from opinions, questioning assumptions, and defending your point of view with data and clear articulation.</li><li>You’re experienced working with cross-functional teams across Operations, Product, Engineering, and (ideally) Compliance, and can balance their priorities effectively.</li><li>You’re a strong communicator: able to argue positions constructively, adapt your message to different stakeholders, and push back diplomatically when needed.</li><li>You thrive in high-complexity environments with multiple stakeholders, and can keep focus on impact and measurable outcomes.</li><li>You’re outcome-driven: always prioritizing automation, efficiency, and customer satisfaction over processes for their own sake.</li></ul> <h3>Nice to Have</h3> <ul> <li>Experience with onboarding, KYC/KYB, workf