Human Resources Business Partner

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and collaborative. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you, please read on!

THE JOB

We are looking for an experienced and people-focused HR Business Partner to join our team, specializing in Employee Relations. In this role, you’ll be a key point of contact for employees and managers, guiding them through critical aspects of the employee lifecycle. You will ensure a positive and productive experience for employees, from their first day to their last, while addressing and resolving employee relations matters to foster a supportive and respectful workplace environment.

WHAT THIS ROLE WILL DO  

Business Partnership

• Offer strategic coaching and advice to managers and employees on HR policies, performance management, and professional development, promoting a culture of continuous improvement.

• Partner with leadership, legal, and other teams to execute employee engagement and retention strategies and support divisional objectives.

• Identify opportunities for efficiency improvements within HR functions and implement process enhancements that support organizational growth

• Drive high-impact initiatives, such as benchmarking studies, headcount analysis, and job leveling projects, ensuring alignment with business goals.

• Support employees throughout the employment lifecycle.

Employee Relations

• Serve as the primary advisor on employee relations issues, including performance concerns, workplace conflicts, and policy interpretation.

• Conduct thorough investigations into employee complaints and disputes, maintaining confidentiality, impartiality, and adherence to labor laws and organizational policies.

• Provide guidance to managers on addressing performance issues and disciplinary actions, fostering a fair and supportive work environment.

• Actively monitor employee engagement and morale, and work with leadership to address any trends or concerns through employee feedback channels like surveys and focus groups.

• Accurately document and maintain comprehensive records of employee relations cases, promptly logging notes and supporting materials in the case management system.

• Apply company policies and procedures consistently and fairly across all cases.

• Partner with cross-functional teams as necessary to manage case matters effectively.

• Handle highly confidential and sensitive business information, ensuring strict confidentiality and discretion with all matters, data, and documentation.

WHAT THIS PERSON WILL BRING

• Bachelor’s degree in Human Resources, Business Administration, or related field. HR certification (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) is a plus.

• 5+ years of HRBP experience, with a strong background in employee relations, onboarding, and offboarding processes.

• In-depth knowledge of employment laws and HR best practices.

• Strong interpersonal, communication, and problem-solving skills with the ability to build trust across all levels of the organization.

• Ability to handle sensitive information professionally and with integrity.

• Proven experience managing employee relations issues with a fair and consistent approach.

• Proficiency with Workday or any HRIS and onboarding/offboarding tools; familiarity with project management software is a plus.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own