Administrative Support III

Inside the Role

The Office Team Leader plays a critical role in ensuring the efficiency, accuracy, and alignment of administrative and clerical functions within the Reno Parts Distribution Center (PDC). This position leads the office team responsible for shipping, receiving, inventory discrepancy resolution, and clerical support operations. Reporting to the Strategic Supervisor and PDC Manager, the Office Team Leader is responsible for maintaining smooth office workflows, improving administrative processes, and supporting operational excellence across multiple shifts.

Why Join Us?

As an Office Team Leader at Reno PDC, you will play a key role in bridging administrative efficiency with operational excellence. This position offers an opportunity to lead an essential team, optimize critical clerical workflows, and contribute to the long-term success of DTNA’s operations. Join us and be part of a team that values innovation, leadership, and operational impact.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting hourly pay of $27.88 - $36.06 USD

Pay offered dependent on knowledge, skills, and experience​ 

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Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans. 

What you Drive at DTNA

Administrative & Clerical Leadership:

• Lead and manage the receiving, shipping, and inventory discrepancy clerical teams to ensure operational support aligns with business needs.

• Responsible for vendor payment coordination to maintain financial and operational accuracy.

• Monitor workflow, support and adjust clerical team support levels based on inbound and outbound demand.

• Assist in work assignments, provide clear expectations, and performance tracking for the office tasks.

• Set workload volume for manpower usage to maintain consistent workflow.

• Train new employees and cross-train existing employees. Communicate daily workflow requirements as planned by supervisor.

• Provide information for changes in procedure, safety concerns or equipment needs.

• Assist supervisor in overseeing departmental activities.

• Perform TOS concepts and demonstrate a basic understanding of DView, SAP, and Microsoft Office.

Operational & Clerical Support:

• Assist clerical staff in processing inbound and outbound shipments on the dock.

• Ensure proper documentation, storage and verification of shipments, including Bills of Lading (BOLs), packing slips, and shipping manifests.

Documentation & Data Entry:

• Assist in entering shipment details into EWM/DView systems.

• Maintain and update shipping logs, inventory records, and discrepancy reports.

• Help reconcile inventory variances by coordinating with clerical teams and warehouse staff.

• HR functions- including payroll entries, weekly submission and record keeping.

Shop Floor Coordination:

• Act as a liaison between dock clerks and warehouse personnel to resolve real-time shipment issues. Work in conjunction with the warehouse shipping and receiving coordinator to complete all tasks by end of day.

• Support expedited orders and critical shipments by ensuring accurate documentation and proper workflow execution.

Inventory & Quality Compliance:

• Assist with verifying shipment accuracy and identifying potential discrepancies.

• Support audit processes for inbound and outbound materials flagged for inspection.

• Communicate and escalate quality concerns to clerical staff and supervisors as needed.

Safety & Efficiency:

• Adhere to dock traffic control and material handling procedur