Director, Chief Of Staff ( Remote Eligible)

Director, Chief Of Staff ( Remote Eligible)

The Chief of Staff is a critical position supporting senior leadership, enabling leaders to execute strategic work while ensuring operational rigor. The Chief of Staff is responsible for developing, implementing, and sustaining the following four strategic areas foundational for the success of a senior leader within Enterprise Platforms Technology: 1) Strategy, 2) Operational Excellence, 3) Communications, and 4) Organizational Capability.

Candidates should have a passion for technology, strong strategic command, an engaging executive presence, exceptionally strong written and verbal communication skills, expertise in relationship-building, and the ability to manage multiple projects and deadlines at once. Candidates should be excited about improving the daily lives and development of our engineers and help our leaders advance our strategy at scale.

Responsibilities:

• Serve as a strategic thought partner for our Enterprise Platforms Technology (EPTech) senior leadership team (LT) member, helping guide the operations and management of their organization. 

• Act as a central point of contact between the EPTech LT member and other key partners. Ensure alignment of leaders across the organization. 

• Prioritize and focus leaders in a number of key areas (goals, labor strategy, budget etc). Aid the EPTech LT member in strategic planning, uncovering critical efficiencies and preventing duplication of effort.

• Understand the LT member’s organizational strategy and vision, driving and tracking goals and priorities. 

• Assist the LT member with strategic planning, including financial and resource planning in collaboration with key partners, including the EPTech Chiefs of Staff, Finance, and Product.

• Create and manage effective, scalable processes to manage operating rhythms. Requires an ability to lead and influence to inject new operational processes to drive executional discipline and excellence.

• Work closely with partner business units and functions to align operations with strategy. Influence across all levels of the organization and across organizations. 

• Work with the LT member to plan and execute key messages and deliver to internal audiences with a high priority on consistent, frequent organizational communications.

• Develop relationships within direct and extended team members to act as an informed and helpful sounding board and thought partner.

You will:

• Have a good understanding of current technologies, including AI

• Demonstrate strong communications proficiency, including across teams and organizations, and have experience utilizing oral and written communication skills along with presentation skills

• Have the ability to multitask with simultaneous projects and tasks, while demonstrating urgency, prioritization, and ownership to drive issues to completion

• Possess excellent organizational skills and the ability to be goal/execution-oriented

• Be able to react seamlessly to change in priorities and delivery focus

• Be self-motivated

• Be capable of balancing strategy and tactical delivery

• Be a strategic thought partner

Basic Qualifications:

• Bachelor’s degree

• At least 7 years of experience in Project Management, Process Management, or Agile Delivery

• At least 3 years of experience managing executive level stakeholders across multiple business units

• At least 3 years of experience working with engineering teams

Preferred Qualifications:

• Master’s Degree in Business Administration (MBA)

• 3+ years of experience in strategy development

• 3+ years of experience in finance or budgeting

• 3+ years of experience driving organizational change and operational excellence

• CSM, PMP, Lean, Agile or Six Sigma certification

Capital One is open to hiring a Remote Employee for this opportunity.

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration su