Senior Manager, Operations

Senior Manager, Operations

The Senior Manager, Operations is the primary manufacturing leader for the West Wing, a 24/7 operation responsible for producing pharmaceutical softgel products, predominantly prescription (Rx) therapies. The West Wing is strategically critical due to product complexity, regulatory expectations, and customer importance.

Position Summary

This position is 100% on-site at the St. Petersburg site.

Join Catalent’s flagship Softgel development and manufacturing facility in North America, located in St. Petersburg, FL, with a capacity of 18 billion capsules per year. This role offers competitive pay, day-one benefits, and career growth in a state-of-the-art, turn-key facility.

The Senior Manager, Operations serves as a key interaction point both internally and externally, demonstrating strong business acumen in managing relationships and expectations.

The Role

• Own end-to-end manufacturing performance for West Wing 24/7 operations across all shifts.

• Deliver production commitments while maintaining tight control over yield, scrap, deviations, and rework.

• Sustain and strengthen a high-discipline compliance and quality culture aligned with cGMPs, SOPs, and data integrity expectations.

• Ensure West Wing operations remain inspection-ready at all times.

• Own execution of deviations, investigations, and CAPAs originating within West Wing operations.

• Foster a culture of ownership, attention to detail, and pride in manufacturing high-value products.

• Administer people-related systems such as timecard management, performance reviews, and related HR processes to ensure accurate and timely documentation

• All other duties as assigned.

The Candidate

• Bachelor’s degree with at least five years of progressively responsible managerial experience required.

• Prior leadership experience in pharmaceutical, 24/7 manufacturing environment, medical device, or other GMP regulated industries strongly preferred.

• Established record of success in managing a production floor, multiple-customer environment, with demonstrated ability to direct individuals and delegate responsibilities and tasks. Experience in deviation management, including deep understanding of root cause analysis and experience documenting and reviewing deviations.

• Must possess and demonstrate excellent verbal, written and interpersonal communication skills. Comfortable at both senior management and shop floor levels.

• Must possess and demonstrate knowledge and experience of cGMPs, SOP adherence, data integrity principles, and relevant safety and OSHA regulations.

• Must possess computer skills with past experience using MS Office, TrackWise (deviation management), spreadsheets and ERP systems

• Ability to work effectively under pressure to meet deadlines. Individual may be required to sit, stand, walk regularly and occasionally lift to 15 pounds; no lifting greater than 44.09 pounds without assistance. Be accessible to manufacturing floor and office staff and to use required office equipment. Specific vision requirements include reading of written documents and use of computer monitor screen frequently.

Why You Should Work At Catalent

• Spearhead exciting and innovative projects

• Fast-paced, dynamic environment

• High visibility to members at all levels of the organization

• 152 hours of PTO + 8 paid holidays

Catalent offers rewarding opportunities to further your career!  Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference. 

personal initiative. dynamic pace. meaningful work.

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Catalent is an Equal Opportunity Employer, including disability and veterans.

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