Sr. Director, Project Management- Network Policy Development
Capital OneAbout the role
Job Description:
This role is responsible for leading a team of legally trained professionals in drafting and developing Discover Payment Network Operating Regulations and related publications, partnering with accountable executives to develop new network policies, ensuring rules are accurate, consistent and transparent. Regularly influencing and engaging with a wide range of cross-functional stakeholders and ensuring internal rule change management, submission and approval processes are followed and appropriately documented.
Responsibilities:
Policy Development – Draft, maintain and modernize network policies, operating rules and related publications, applying legal training to ensure clarity, enforceability and alignment with regulatory and contractual requirements. Ensure detailed, accurate drafting of network policy changes approved across the Network Policy organization. Analyze and advise on strategic policy issues. Translate complex legal, technical and operational requirements into clear, implementable rules for diverse stakeholder audiences
Team leadership – coach, inspire, develop and manage a team of legally trained Policy Developers, as well as hiring and integrating new team colleagues. Monitor and oversee individual and team compliance with rule change management, submission and approval processes
Communication and Influencing – engage with cross-functional stakeholders at all levels across the Global Payment Network, advising, providing effective challenge and influencing peers and leadership
Executive Presentations – regularly present or report to individual leaders, committees or other management forums regarding operating rule related developments or strategic policy issues impacting the network
Leverage AI-assisted research and drafting tools to enhance consistency, accuracy and speed of policy development, while exercising independent legal judgment and accountability for final outputs. Collaborate with AI, product and engineering teams to pilot and operationalize responsible use of emerging technologies in policy development and governance workflows
Basic Qualifications:
At least 5 years experience drafting and negotiating commercial contracts, with a focus in Financial Services or Payment Networks
Juris Doctor (JD) or Bachelor of Laws
At least 6 years of experience with contract interpretation, risk assessment, liability frameworks and dispute resolution mechanics
At least 6 years of experience in briefing leadership and external stakeholders on policy issues and to provide thought-leadership through influence authority, coordinating across legal, product, risk, technology, compliance and operations teams
Preferred Qualifications:
Experience in payments, financial services, platforms or other network-based industries where rules govern participant behavior
Understanding of payment network governance models, including participant obligations, enforcement mechanisms and change management processes
Familiarity with regulatory frameworks relevant to payments, data, financial crime or consumer protection
Strong project management and cross-functional coordination
Ability to evaluate technology-assisted outputs using professional legal judgment and accountability
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $217,000 - $247,700 for Sr. Director, Project Mgmt
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the t
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