CHIEF DOCUMENTATION INTEGRITY OFFICER (0933 - Manager V)

Company Description

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

• Application Opening: December 15, 2024

• Application Deadline: Application filing will close on or after December 29, 2024

• Salary: between $174,252 and $222,430 Annually 

• Appointment Type: Permanent Civil Service

• Recruitment ID: PBT-0933-145164

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. 

Job Description

Under the direction of Laguna Honda Hospital (LHH) Nursing Home Administrator and Chief Executive Officer, the Chief Documentation Integrity Officer (CDIO) collaborates with the Directors of Nursing for the North and South Towers, Assistant Nursing Home Administrators for both towers, and the Chief Quality Officer to oversee executive managerial and clinical operations. The role will ensure the delivery of integrated, high-quality, resident-centered care in compliance with state and federal long-term care regulations and hospital policies.

As the most senior executive at LHH for Minimum Data Set (MDS), Resident Assessment Instrument (RAI), Care Planning, and Department of Care Coordination (DOCC) oversight, the CDIO is responsible for maintaining the integrity and quality of resident assessments, care plans, Resident Care Coordination (RCC) processes, DOCC operations, and revenue generation. The CDIO leads and informs decisions affecting resident-centered care, revenue generation, quality assessments, care planning, and RCC processes by developing new policies, procedures, organizational strategies, sustainability initiatives, and services.

ESSENTIAL DUTIES

The Chief Documentation Integrity Officer (0933 Manager V) performs the following essential job functions:

• Supervises all resident assessment tools, documentation, and quality ratings including, but not limited to care plans, MDS, hospice, and post-acute/rehabilitation care; establishes standards for MDS data integrity and standard work for the MDS process.
• Develops performance criteria to ensure MDS staff possess and maintain adequate technical skills; facilitates ongoing skills evaluations for each MDS coordinator and implements initiatives to enhance their technical proficiency.
• Assesses and refines the processes and practices of the Resident Care Committee, Resident Centered Care Planning, and interdisciplinary team (IDT) to drive continuous improvement.
• Develops a standardized process and key performance indicators to ensure hospital-wide data integrity for all nursing units; provides actionable data to support the continuous evaluation and enhancement of MDS and Care Plans.
• Develops, implements, and evaluates a comprehensive work plan to execute standardized procedures for admissions, utilization management, Star ratings, and revenue capture.
• Coaches Nurse Managers and MDS Coordinators to deliver training and support to IDT members and enhance the content and accuracy of resident assessments, PDPM documentation, and care plans.

The Chief Documentation Integrity Officer (0933 Manager V) may perform other duties as assigned/required.

Qualifications

Required Minimum Qualifications (all applicants must verify that they meet both elements below):

1. Education*: Possession of a bachelor’s degree from an accredited college or university;  AND

2. Experience: Five (5) years of verifiable professional management experience of which at least three (3) years must include supervision of long-term care service operations and documentation, and three (3) years must include supervision of professionals.

*Education substitution: Additional experience as described above may be substituted for the required degree on