Senior Product Manager

Company Description

Xplor Technologies: We empower businesses to focus on what they love by providing the technology they need to grow.

Job Description

You’ll join Xplor Field Services and our FieldEdge Product team — the team that provides support and expertise to field service professionals across the world. From HVAC and plumbing to electrical, we’ve spent time mastering the details so the business experience on both sides is smooth, simple, and easy. 

A successful Sr. Product Manager leads and manages a core business feature or multiple product areas within a brand.  They not only excel at driving valuable product delivery, but they have a vision for their product area and a plan for how to execute that vision.  They can clearly articulate how their product roadmaps align with the brand product strategy and how their work will quantifiably impact their customers. A Sr. Product Manager owns the management of their roadmap and must have a clear understanding of the reasoning behind each decision. This person is directly engaging customers weekly to better understand the industry, pain points, and how their product work can solve customer problems.  A successful Sr. Product Manager may or may not have managerial responsibilities, but they serve as a leading example of what exceptional product delivery embodies and drives their peer's development.  This role is the most senior position that is solely focused on product delivery in a product area or business unit without brand-wide responsibilities.   

Some of the other responsibilities you’ll have: 

• Establish and align product roadmaps with the broader product strategy and find balance in delivery between long term investments, shorter term wins, and tech debt 
• Oversee the entire product lifecycle from concept to launch, including ideation, development, release, measurement, and continuous improvement.
• Engage current and prospective customers to understand and analyze their needs, business practices, and future plans 
• Develop an astute understanding of the industry including emerging trends, new available technologies, and addressable markets 
• Engage with design, research, and development to clearly articulate customer pain points and build a process for effective problem solving 
• Partner with marketing and sales to outline delivered customer value and support proper go to market positioning
• Act as the primary point of contact for cross-functional teams, facilitating communication and collaboration.
• Deliver clear and comprehensive product requirements to provide guidance to the development team 
• Identify and eliminate low value work undertaken by their agile team 
• Focus on customer value and identify MVP solutions that deliver on that value with the least amount of time, effort and risk 
• Use data and analytics to guide decision-making, optimize product performance, and measure success.
• Identify key success metrics for initiatives and ties those metrics to overall business metrics
• Communicate product vision, strategy, and progress to senior leadership and other stakeholders. Manage expectations and provide regular updates on product performance, risks, and opportunities.
• Provide mentorship and guidance to junior product managers, fostering their growth and development. Build a high-performing product team by promoting best practices and a culture of continuous improvement.

The average base salary pay range for this position is $120,000 to $165,000

Qualifications

What would make me a strong candidate?

• At least 6 years of product management experience with a SaaS company preferred
• Ability to operate and engage with a product team with no supervision 
• Proven ability to deliver initiatives on time and on budget 
• Experience managing junior team members and developing product management skillsets 
• Proven experience working in Agile Scrum environment and ability to write concise and useful requirements, documentation and user stories
• Knowledge and product experience in web and mobile applications.
• Must be organized and feel comfortable prioritizing the roadmap and defending the prioritization to stakeholders
• Must have strong communication skills to share the vision of the product with customers and internal stakeholders
• Experience working with senior leadership across other company verticals including sales, marketing and customer support 
• Ability to articulate and drive research and design needs in support of product decisions 
• Familiarity with the Field Services industry experience is ideal but not required
• Empathetic: you have a talent for understanding what our customers are trying to achieve and why they are trying to achieve it  
• Analytic: you can spot the common