HUMAN SERVICES COUNSELOR III - SES - 64068827

Requisition No: 846137 

Agency: Department of Health

Working Title: HUMAN SERVICES COUNSELOR III - SES - 64068827

 Pay Plan: SES

Position Number: 64068827 

Salary:  $33,760 - $46,639 

Posting Closing Date: 02/13/2025 

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Thank you for your interest in career opportunities with the Florida Department of Health in Pasco County.  If you are looking to establish a successful career in Public Health, you have come to the right place.  Many of our innovative and successful health programs are recognized throughout Florida.  We hope you decide to join our team!  Applicants will be contacted directly if selected for an interview.

 

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Pasco County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts and its efforts and its vision to be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.

 

Your Specific Responsibilities:

This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets.

Reviews records and monitors service delivery to ensure program compliance.  Assists Program Manager with paraprofessional overview. Responds to customer complaints and acknowledge them by end of business day.  Accurate and timely Completion of EARS in HMS and Timesheets in People First. Assists with special projects and initiatives.  Trains new hires on SCRIPT Smoking Cessation curriculum and provides Script Refresher trainings.  Assists with WellFamily system case assignments.

Assist with training staff on Interconception Education and Counseling curriculum.  Ensures training certificates are received from Healthy Start staff; organizes training certificates in electronic files and completes monthly training reports.  Assists with Quarterly Customer Satisfaction Survey Reports.

 

Ensures that care coordination staff are providing education services from curricula required by the Healthy Start Coalition such as Mothers and Babies and Interconception Education and Counseling.  Ensures that staff are screening for depression using Edinburgh depression scale, and for child development using Ages and Stages Questionnaires.

 

Assists with entering DOH-Pasco generated referrals submitted to Pasco Connect for Intake into Excel Spreadsheet and

documenting when referrals are returned to DOH-Pasco Healthy Start staff via WFS by the Pasco Connect CI&R team for care coordination services; Assists Program Manager monitor WFS Systems Reports to ensure compliance with contractual deliverables.  Assists Program Manager review and monitor WFS Task/Appointment Calendars and Tickler lists to ensure timeline compliance.  Assists Program Manager review cases to ensure home visitors are screening clients for substance abuse, tobacco use, and interpersonal l violence.  Assists Program Manager review cases to confirm home visitors are providing prenatal, postpartum, and infant/child dosage visits as outlined during Systems Training and are following Pathways based on results of screening scores. 

 

Will use Spanish/English Bilingual skills to interpret for Spanish speaking participants as needed.

 

Assists with Healthy Start client service delivery which includes completion of Initial Assessments and ongoing care coordination for High-Risk participants as outlined by Healthy Start Standards and Guidelines and Healthy Start Contracts when needed.

 

Attends meetings/training sessions to enhance