Clinical Study Project Manager

Company Description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Job Description

Summary

The Study Project Manager is ultimately accountable for the planning, execution, issue resolution and communication / communication planning required for successful execution of each assigned clinical study. This includes the creation of a schedule (list of study visits with dates and procedures) for all Richardson clinic studies, using the Scheduler software program and study design information. The Study Project Manager works with all functions to identify needed personnel and other resources, updates schedules as needed to accommodate their availability, sends out notifications of schedule updates, tracks all changes to study schedules, and coordinates the participation of external resources such as physicians as needed.

Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Establish a standard project dashboard to show standard phases each study may go through in addition to visual status, timeline and risk information. This may include a version that can be shared with clients as a standard update.
• Establish a detailed project plan for each assigned study to coordinate and track execution with the appropriate functional teams.
• Run a weekly Project Management / Study Scheduling meeting to provide status updates, gather input for scheduling of new studies, escalate issues, and align on client communications / communication plans as needed.
• Facilitate discussions for issue resolution by pulling together the needed experts and driving to consensus on the path forward, when required.
• Communicate status or updates to project sponsors, or coordinate updates with the relevant Global Key Account Manager (GKAM)
• Suggest improvements to our study execution process based on observed inefficiencies or identified opportunities.
• Use Scheduler software to enter study schedules for signed new studies and high-certainty prospective studies.
• Provide general timeframes for prospective new studies on request by sales team.
• Consult with Investigators and clinic staff on required staff or equipment.
• Send out New Study Information email (NSI) when new or changed study schedule is approved as required.
• Provide reports as requested on number of new studies, study starts per period, etc
• Complete training within required deadline
• Adhere to internal standards, policies, and procedures
• Perform other duties as assigned

Qualifications

Education and Experience

Required:  

• Bachelor’s degree (science, business, or project management preferred)
• 6-18 months clinical research experience or equivalent

Knowledge / Skills / Abilities

• Ability to learn and use MS Project or other project management platform
• Ability to learn and use proprietary Scheduler software at expert level
• Strong understanding of clinic processes and flow, and ability to create study schedules that make good use of resources
• Ability to work with others to communicate requirements, build consensus, and overcome problems
• Excellent ability to establish priorities with minimal supervision and attention to detail
• Microsoft Word: Intermediate proficiency
• Microsoft Excel: Intermediate proficiency

Physical Demands of the Job

Physical/Sensory Demands Frequency Requirements:

• Stand - None
• Move or traverse – Occasionally
• Sit - Frequently
• Use hands – Constantly
• Reach with hands and arms – None
• Climb or balance – None
• Stoop, kneel, crouch or crawl – None
• Talk/hear - Frequently
• Taste/smell - None
• Lift/carry/push or pull - None

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital stat