Senior Security Manager

Senior Security Manager

 

We are seeking a new Senior Security Manager to support one of our key Global Clients in providing best-in-class security services. Leading a team of supervisors, and security officers, the role will involve engaging with the Client at a senior level and managing security projects ensuring appropriate standards of performance, conduct and behavior, motivating and encouraging them, as well as setting strong moral and ethical standards. 

 

Our client is a trail blazer in sustainable technologies, using pioneering and scientific knowledge to maximize the efficiency of our planet’s natural resources. With such an innovative and forward-thinking client, we are looking for a Senior Security Manager who can push boundaries, challenge, and think innovatively in order to ensure that we provide exceptional service and added value wherever possible.

 

As a tactical leader, the Senior Security Manager role will be accountable for driving and implementing projects through to their satisfactory completion, on time, on budget and against pre-defined objectives. 

 

Working with and across multiple internal and client stakeholders in the UK and at times globally the Senior Security Manager will be responsible for the development and execution of client excellence - implementing solutions enabling efficiency programs, growing, and strategically developing a strong partnership and network at all levels. 

 

Ask yourself do you want to work for a leading employer who excels in security and client excellence that cares about sustainability and is committed to our planets future.

 

Benefits:

Depending on experience, Securitas will offer a salary of $77,000, in addition to a full benefits package that includes:

 

• Medical, dental, vision, and life insurance
• 10 accrued vacation days, 4 floating holidays, and 6 sick days
• 401K

 

Essential duties and responsibilities:

 

Strategic Vision and Business Operation Goals - Establish weekly, monthly, and quarterly operations goals in support of the contract business plan. Provide regular updates to senior leadership on operations goals in terms of achievement/progress via reports, metrics, or other tools. Review all relevant reports to increase efficiency and productivity. Exhibit strong collaboration with all functional departments to achieve business goals. Strategic involvement in company and client programs, initiatives, committees, and task forces. Provide leadership oversight and guidance with direct reports to achieve goals.

 

Performance Management - Recruit, hire, and retain operations professionals through proper coaching and performance management. Establish performance goals for the security teams and continuously monitor progress. Ensure direct reports are effectively managing the performance and development of security personnel, including, but not limited to the completion of performance reviews, development plans for security officers, and potential Performance Improvement Plans for employees showing negative trending performance. Timely completion of all performance management processes for direct reports.

 

Training & Development - Identify team performance gaps and development areas and offer solutions to narrow the gap. Ensure all individual required training is completed, with a heavy emphasis on professional development and supporting processes. Provide leadership supervision in the development and execution of customized training and improvement processes for operations functions. Conduct regular staff and team meetings to discuss goals and strategy, celebrate successes, and share best practices. Maintain extensive knowledge of complex industry standards, current security issues, and technology and update managers on risks and threats that could impact the cluster and provide recommendations for proactive solutions and best practices.

 

Customer Service - Ensure 100% customer satisfaction through excellent and frequent client engagement. Lead by example in working with various other internal departments to resolve challenging customer service-related issues timely. Must be knowledgeable of the market, industry trends, competitors, and demographics to be successful in setting overall operations and customer strategies.

 

Other responsibilities:

• Manage daily Security Officer operational staffing requirements and administrative functions, meeting bu