Human Resources Professional I (Human Resources Professional I, Non-exempt), Division of Human Resources - Temporary

Job Summary: 

Under direct supervision, the Human Resources Professional serves as the first point of contact for the Division of Human Resources, providing professional customer service and directing inquiries via phone, email, and in person. The incumbent provides administrative support to the HR team, assists with onboarding coordination, supports recruitment activities, maintains confidential records and HR systems, and provides recruitment process guidance and status updates. Additional responsibilities include maintaining recruitment files, preparing reports, coordinating meetings and events, supporting student assistants, and collaborating with individuals at all levels of the organization while ensuring efficient front desk operations and exceptional customer service.

Responsibilities:

• Perform onboarding activities for staff, management, faculty, and student employees by coordinating HR documents, compliance forms, and onboarding workflows in CSU Recruit and Tracker I-9.
• Serve as the primary point of contact for onboarding portal users by responding to questions, guiding applicants and delegates, and troubleshooting routine system issues.
• Review personnel documents for accuracy and completeness and prepare records in accordance with HR recordkeeping standards.
• Coordinate virtual and in-person onboarding sessions, prepare meeting invitations, and meet with new employees to review onboarding documentation.
• Monitor Campus Request Forms through AdobeSign to ensure timely routing, approvals, and completion.
• Provide front-office HR support by answering phone, email, and in-person inquiries, resolving routine questions, and directing complex issues to the appropriate HR staff.
• Coordinate daily office operations by monitoring supplies, processing mail, distributing documents, and submitting work orders.
• Support employee offboarding by processing separation documentation and assisting departments with offboarding procedures.
• Process volunteer and third-party system access requests, verifying background check and Live Scan requirements.
• Serve as the Absence Management timekeeper and attendance clerk by entering leave data and assisting employees with timekeeping inquiries.
• Complete unemployment verification requests and respond to external agency inquiries accurately and timely.
• Monitor I-9 reverification deadlines and notify employees and departments to maintain federal compliance.
• Enter, review, and update personnel data in PeopleSoft, including name changes, Person of Interest (POI) requests, and educational updates, while routing documentation to Payroll and Benefits.
• Provide backup support for background check processing, including document collection and communication with candidates and departments.
• Support student employee transactions in PeopleSoft, including hires, job changes, separations, and other personnel actions during peak periods.
• Assist with HR projects, events, and New Employee Orientation (NEO) by preparing materials, coordinating logistics, and delivering presentations.
• Support the Director with special projects, calendar management, and administrative priorities.
• Perform other HR, classification, and administrative duties as assigned to support departmental operations.

Minimum Qualifications:

• Equivalent to a bachelor’s degree in a related field. Relevant education and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Required Qualifications:

• General knowledge of human resources, benefits administration, recruitment, and/or another human resources discipline.
• Skill in following guidelines and providing input and feedback as required and applicable to regulatory compliance.
• Strong attention to detail and accuracy
• Strong communication and interpersonal skills to effectively present information in a diverse environment.
• Ability to work independently and as part of a team and build relationships with diverse
• stakeholders.
• Ability to maintain confidentiality and appropriately handle sensitive information.
• Flexibility to adapt to changing priorities and deadlines.
• Organizational skills to plan, organize, and prioritize work.
• Analytical skills to collect, analyze, and summarize human resources data and metrics.
• Computer skills to appropriately use technology and relevant software packages as required.

Preferred Qualifications:

• Bachelor's degree in Human Resources, or related field.
• Federal I-9 Ver