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Impact Director

City Year
United Statesfull_timeVerifiedPosted 21 Jul 2026
💰 $65,000/yr($55,000/yr$65,000/yr)

About the role

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Active City Year Staff members must login to Workday to apply internally.

Number of Positions: 1

Work Location: 100% On-Site

Position Overview

The Impact Director (ID) is responsible for the overall management of the day-to-day programmatic operations, ensuring the achievement of City Year’s mission and overall service excellence through the successful implementation of the Whole School Whole Child service model by managing and developing Impact Managers and corps members to build and cultivate strong school partnerships and developing a group of committed, idealistic leaders and school practitioners; the successful completion of transformational physical service days and volunteer engagement; and ensuring an impactful and inspirational corps experience as well as corps member development. Impact Directors supervise Impact Managers, oversee the members in their program, ensure a strong service impact, create opportunities for engaging outside volunteers/visitors, foster opportunities for member development and support the overall efforts of City Year’s mission statement.

Job Description

Position Overview

Reporting to the Managing Director of Impact (MDI), the Impact Director (ID) is responsible for collaborating with the Director of Service and Learning (DSL) and Impact Managers (IM) to support the implementation of the Whole School Whole Child model within the Impact Department, as well as, helping to develop and implement City Year Orlando’s educational partnerships, vision, and measurable impact. 

The ID will work closely with the Director of Service and Learning to train, implement, and evaluate outcomes of the strategic education plan, WSWC model, Early Warning Indicator meetings, collection and collation of student level data, and ensure that all AmeriCorps, City Year, and school district site education goals are met. 

The ID will ensure the implementation of WSWC with fidelity to the model. This role will also directly serve as Impact Manager for one or more district schools, managing their assigned school’s Student Success Coaches (SSC). Additionally, the ID will serve on the Impact Leadership Team (ILT), as well as, help to support site-wide initiatives and projects. 

Responsibilities

Primary responsibilities for this role include Impact Department implementation of WSWC, maintaining positive relationships with school-level staff, data access and district agreements, evaluation, adhering to the Impact Department budget management, and SSC learning and development. The ID will uphold program and service-based operating policies and procedures consistent with the organization’s culture and desired results.

Primary responsibilities include ensuring a high level of quality, detail, and measurable impact with students off-track from high school graduation. The ID works with the MDI to identify and communicate City Year Orlando’s long-term impact strategy in order to achieve long-term impact goals. This includes developing education partnerships and maintaining sustainable district relationships. 

The ID is responsible for routine communication to key stakeholders supporting the mission, such as with Volunteer Florida. The ID will work closely with the Impact Leadership Team to make sure the message and implementation of service are aligned (especially the weekly/bi-weekly Early Warning Indicator meetings).

BUILD CONDITIONS FOR SUCCESS IN SCHOOL(S) 

For the school(s) directly managed by the Impact Director, the ID will build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders. The ID manages implementation of partnership agreement between the school and City Year Orlando. They ensure the necessary conditions and resources are in place for their team of AmeriCorps members to deliver attendance, behavior, and course performance interventions for students.

Additionally, the ID implements City Year’s WSWC model with a high degree of quality to a targeted group of students at the right time, at assigned schoolhouse(s). They monitor data entry of SSCs to capture impact of WSWC on students and make data-informed decisions to ensure tutoring, classroom support, afterschool programs, and school-wide initiatives align with the shared goals of the school/City Year partnership. 

AMERICORPS MEMBER EXPERIENCE

The ID manages, coaches, and develops up to 10 AmeriCorps members through a personally rewarding year of service

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Company

City Year

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