DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

QUICK CONNECT LIAISON

Job Location:

Address:  Division of Developmental Disabilities (DDD)
1789 West Jefferson Street, Phoenix, Arizona 85007

Posting Details:

Salary: 47,000 - 51,000 

Grade: 19

Closing Date: November 9, 2025

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Quick Connect Liaison. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services empower individuals with developmental disabilities to lead self-directed, healthy, and meaningful lives.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or a close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:

● Granting and terminating access to the QC application. Assisting OLCR staff with the license transfer.
● Providing correct levels of access for OLCR staff, licensing workers, and others. Assisting OLCR, QV staff and others with the password updates.
● Correcting application issues when mistakes are made by OLCR and QV staff. Running and disseminating reports to appropriate DDD staff.
● Serves as back up to the OLCR QV Trainer. Cooperating in development of QC training for QV. Assisting with the development and maintenance of the QV Contact list.
● Provides onboarding training to new OLCR and QV staff and others.
● Facilities understanding of the different functions and screens within the QC system.
● Works with the MIS team in identifying issues and system enchantments that require an adjustments to the QC system or systems reporting.
● Assisting the Developmental Licensing Team with the duties as assigned

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

● Knowledge of Arizona Revised Statue, Arizona Administrative Code, and DDD Policies as they relate to HCBS Certification, Life Safety Inspections, and Developmental Home Licensing.
● Regulatory process and functions.
● Federal and State laws, rules, regulations, and policies related to HCBS Certification, Life Safety Inspections and Developmental Home Licensing.

Skills in:

● Planning, problem solving, decision making and implementing.
● Use of basic grammar, spelling, and professional writing.
● Researching and resolving problems.

Ability to:

● Establish professional partnerships.
● Work effectively with a wide range of personalities and team members.
● Communicate complex issues in a commonly understandable manner.

Selective Preference(s):

The ideal candidate for this position will have:

● A Bachelor’s Degree and experience related to developmental home licensing or foster care licensing. Experience writing policies and procedures and developing training is preferred. Experience working with the Division of Development Disabilities is desirable.

Pre-Employment Requirements:

● If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and re