Senior Security Solution Architect -Physical Security

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CDW – Integrated Security delivers a unified approach to addressing data risk through a unique combination of service offerings. CDW has brought together industry-leading expertise in cyber security, identity governance and access management, data privacy and analytics, internal audit, and hands-on training services, giving companies everything needed to plan and develop effective risk and security programs. By integrating these services, we provide our clients with the flexible support they need to protect and leverage data across any part of their organization. Simply put, CDW is the next generation of risk management.

The Senior Security Solution Architect – Physical Security SSA) role focuses on pre-sales solution design. This role is responsible for working with internal and external sales teams to plan and organize sales strategies. The incumbent analyzes the sales environment including customer expectations, competitive environment as well as the customer's technical environment and define actions to be performed in the sales cycle timeframe. The Senior SSA is a field-based technical presales role. They are expected to spend a significant portion of their time onsite at CDW customer locations in their local markets. The Senior FSA develops and maintains strategic relationships with Sales Management of the teams they support and is seen as a trusted advisor to grow business. The Senior SSA is expected to be a subject matter expert in multiple families of physical security solutions including video surveillance, access control, intrusion detection, integrated sensors as well video analytics and computer vision. Physical Security solutions are changing rapidly and the Sr. SSA will help sales teams and customers understand the opportunity to integrate the various technical solutions to be more proactive in helping deter and prevent security incidents. The incumbent in this role operates independently using standard approaches, existing tools, templates, and resources; shares knowledge and information that may benefit the team.

Essential Responsibilities:

• Technology Leadership: Is a passionate learner who demonstrates continuous learning by proactively expanding technical depth in products (cameras, door electrification hardware, sensors, and platform software from industry leading physical security OEMs), integrated solutions, and services to install, configure, monitor and support these solutions. The Senior SSA is expected to achieve certifications in advanced technologies for CDW's Strategic Partner Certification Requirements.
• Operates with the perspective and insight that business needs, not just technology, establish the limits on what can be achieved.
• Designs technical solutions using standard approaches, considering the customer’s infrastructure limitations and opportunities; analyzes, interprets, and presents assessment results.
• Determines and defines services that complement and/or round out proposed hardware and software engagements, estimates required engineer effort.
• Uses the physical security teams standard tools, templates, resources, and processes for maximum efficiency, productivity, consistency, and high quality execution.
• Provides feedback to technology leaders where opportunities exist to improve offerings, design, and delivery execution.
• Conducts physical security technology/solutions training for CDW audiences (e.g., Sales, Other Solution Architects), using developed material.
• Contributes to the team’s knowledge base and readily shares knowledge with other SSAs,  and Sales.
• Assists new team members by answering questions and sharing expertise on the tools of the job.
• Assists new hires by answering questions and sharing information.
• Sales: Follows up on implemented solutions and identifies new opportunities that complement the work that was completed.
• Researches and reviews customer profile information; applies knowledge of the vertical to develop customer intimacy prior to sales calls and/or strategy sessions.
• Assists customer in understanding their existing physical security, required networking and storage environments, equipment maintenance contracts, upgrade needs, and renewals; analyses the most cost-effective approach for the customer (e.g., renew the contract or purchase new equipment and contract.) The Sr. SSA will partner with other CDW technology practices as necessary when additional technical exper