Business Support, Data Center Operations

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves: 

As an Operations Associate at JLL, you will support key business operations with a focus on financial analysis, strategic planning, governance, people development, communication, and digital support. Working closely with the PDS Midwest and Heartlands variable market teams, you'll drive operational excellence and business growth through comprehensive support across multiple business functions. This role combines analytical capabilities with strategic thinking, requiring you to manage diverse responsibilities from P&L reporting to culture building while leveraging technology to enhance market performance and team effectiveness. 

What your day-to-day will look like: 

• Conduct P&L reporting and analysis to support business decision-making and perform pipeline analysis to track development 

• Support market growth strategy planning and implementation initiatives using competitive intelligence 

• Provide commercial governance support to ensure regulatory compliance and coordinate internal market quarterly business reviews 

• Support culture and team building event planning while driving employee recognition and Going Beyond initiatives 

• Develop and manage market newsletter content and support town hall meeting content development 

• Drive technology adoption initiatives, gather user feedback, and triage technology troubleshooting 

• Conduct Salesforce opportunity meetings and reporting analysis with Certinia milestone updates 

• Monitor and analyze resource utilization while supporting account and national service growth opportunities 

Required Qualifications: 

• Computer skills and extensive knowledge of Microsoft products (Excel, Word, PowerPoint, OneNote, SharePoint) 

• Knowledge of operation of standard office equipment 

• Knowledge of clerical and administrative procedures including virtual filing and record keeping 

• Knowledge of principles and practices of basic office management 

• Strong communication skills - written and verbal 

• Planning and organizing abilities with strong prioritization skills 

• Problem assessment and problem-solving capabilities 

• Information gathering and monitoring skills with attention to detail and accuracy 

Preferred Qualifications: 

• Bachelor's degree 

• Experience with Salesforce and Certinia platforms 

• Experience in financial analysis and P&L reporting 

• Background in strategic planning and business development support 

• Knowledge of commercial real estate operations 

• Experience with employee engagement and culture initiatives 

• Understanding of governance and compliance processes 

Location: 

[Onsite] 

Estimated compensation for this position:

65,000.00 – 85,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Dallas, TX, New York, NY

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to kn