Sr. Program Manager - Operations & Financial Programs

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Description

What the job involves - The Senior Manager Programs at JLL is responsible for leading and overseeing programs for one of our top tech accounts. This role requires strong leadership skills, program management expertise, and the ability to collaborate with cross-functional teams, clients, and stakeholders. The Senior Manager Programs will play a critical role in driving program success, ensuring adherence to program goals and objectives, and maintaining client satisfaction.

Responsibilities:

• Lead and oversee programs for the account, managing multiple projects and initiatives simultaneously.

• Collaborate with stakeholders to understand their program needs, goals, and objectives.

• Develop and implement program strategies, methodologies, and best practices to drive successful program outcomes.

• Establish program governance and processes, ensuring adherence to program management standards and methodologies.

• Provide leadership and guidance to program teams, ensuring effective program execution and delivery.

• Monitor program performance through key performance indicators (KPIs) and metrics, implementing corrective actions and continuous improvement initiatives.

• Foster positive working relationships with internal teams, external vendors, and client stakeholders to ensure effective communication and collaboration.

• Collaborate with cross-functional teams to align program activities with client requirements and operational goals.

• Manage program budgets, tracking expenses and identifying opportunities for cost optimization.

• Ensure compliance with regulatory requirements, health and safety standards, and JLL's policies and procedures.

• Stay informed about industry trends, best practices, and emerging technologies in program management.

• Verify accuracy and integrity of program-related data and documentation, ensuring appropriate controls and reporting mechanisms are in place.

• Develop and maintain strong client relationships, serving as a trusted advisor and ensuring client satisfaction.

Qualifications:

• Bachelor's degree in Business, Project Management, or a related field. Advanced degree or program management certification is preferred.

• Familiarity with the lifecycle of corporate real estate, regulations and standards.

• Demonstrated proficiency with commercial real estate-specific software systems, including Corrigo or other Computerized Maintenance Management Systems (CMMS).

• Proven experience in program management, leadership, or a similar role, managing multiple projects and initiatives.

• Strong leadership and management skills, with the ability to drive strategic initiatives and develop high-performing teams.

• Excellent understanding of program management principles, methodologies, and best practices.

• Strong analytical and problem-solving skills, with the ability to analyze data and make data-driven decisions.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.

• Ability to work independently and handle multiple tasks in a fast-paced environment.

• Proficiency in program management software and tools is beneficial.

Estimated total compensation for this position:

124,800.00 – 165,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –Mountain View, CA

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