Talent Development Specialist

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

BigCommerce is looking for a Talent Development Specialist to support the global delivery of the Company’s learning and talent programs. In this role, you will be responsible for the logistical execution of employee learning and development programs, new hire orientation, and performance management. This position reports to the VP, HR & Culture and offers the flexibility to be remote or to work from one of our US-based office locations (full-time or hybrid). 

 

What You’ll Do

• Project manage and coordinate logistics for programs and initiatives centered around leadership and manager development, talent management, onboarding, and employee learning

• Develop and maintain related program materials, including reports, communications,  job aids, and process documentation and calendar

• Manage learning administration, including communication, calendaring, attendance tracking and reporting

• Coordinate talent management programs such as annual talent review and performance review cycle

• Partner with L&D team members to and assist in maintaining learning content in our our Learning Management System (LMS)

• Manage global new hire experience program, including program development, communication, coordination of new hire orientation schedule and facilitators 

• Effectively manage multiple projects and priorities

• Performs other related duties as assigned

 

Who You Are

• 1+ years professional work experience in HR or Learning & Development 

• Prior experience with program/project management, scheduling  and coordination

• Demonstrated experience creating employee communications and program materials

• Proficiency in Microsoft Office Suite (Word, Excel and PowerPoint), experience with Google Suite a plus

• Experienced with HRIS and LMS, Workday and Docebo a plus

• Strong organization skills and attention to detail with ability to balance and prioritize competing responsibilities

• Excellent communication skills, including written, verbal, and active listening

• Natural passion for the employee experience and company culture 

• Shows good judgment and exercises confidentiality as appropriate

• Ability to work independently as part of a small high impact team

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Diversity, Equity & Inclusion at BigCommerce   Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.

Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com.