VP Business Operations FL Institute Cardiovascular Medicine

Nemours is seeking a VP, Business Operations FL Institute Cardiovascular Medicine to work out of our Florida location. 

The primary responsibility of this role will be to serve as a key Florida administrative leader for the development and advancement of the Florida Pediatric and Congenital Cardiovascular Medicine Institute. This person will work cohesively with members of the executive team to drive the organization’s growth, innovation, and transformation initiatives for these key department/programs. The Vice President has primary responsibility to advance the Dept. of Cardiovascular Medicine to a Florida-level institute with multi-divisional, inter-departmental excellence in research, education and clinical (hospital and practice plan) activities. This person will report directly to the Director, Nemours Florida Pediatric and Congenital Cardiovascular Institute /Chief of Cardiovascular Surgery, and maintaining matrixed accountabilities to the Regional Presidents and CMOs. This position will support the Director in achieving clinical operations and financial goals and is responsible for leading all administrative, operational and business functions of the Department (and subsequent institute), which includes the clinical, research, and educational goals. This position will oversee all financial and business functions of the Dept., including those related to: human resources; patient access, inpatient and ambulatory operations, billing and satisfaction; the pre and post research grant award process; clinical program assessment and development; operating and capital budgeting and quality improvement as it pertains to the business and financial operations. This leader will provide and leverage market intelligence to support decision-making and to inform growth in both cardiovascular medicine. This position will be instrumental to the establishment of long-term strategy in both cardiovascular medicine. 

Essential Functions: 

Fiscal Leadership

Works collaboratively with the Regional Presidents, CMOs, COSO, CNOs,VP Practice Administration,  VPs of Finance and Accounting, Revenue Cycle/Strategic Pricing, Clinical Affairs, , Research Operations and Patient Services as well as PIs and clinical providers and other key stakeholders in the execution of fiscal responsibilities. Ensures pricing, contract and collection practices and policies within the clinical (hospital and professional) operations are appropriate, supporting the maximization of realized revenue while ensuring compliance with regulatory requirements. Ensure policies and procedures support the accurate and complete capture of physician billings, combined billings and hospital fees. Ensure monitoring processes are operational and effective. Establish metrics for divisional and individual clinical productivity (such as RVUs, billing revenue per FTE) and monitor actual performance against established metrics. Manage revenues from grants, industry contracts, endowments, donations and gifts. Develop and monitor metrics for research funding by individual and team. Optimally manage resources and cash flow under grant and industry contracts. Accountable for the Hospital, Research and Practice Plan operating and capital budgets, financial results and consolidated financial performance reporting. Additionally, administer and oversee the fiscal aspects of research activities within the Institute.

Patient Access, Satisfaction, and Safety

Responsible for overseeing, monitoring and optimizing patient access to clinical care delivered by the institute. In connection with, monitor performance against access targets and physician standards for clinic scheduling and wait times. Develop and implement improvement interventions when warranted. Working with the quality improvement, patient safety and legal teams, lead the institute to continuously improve patient access and flow, service effectiveness, patient safety and satisfaction.

Operational Leadership 

Integrate and coordinate resources and operations of the various reporting units and divisions that represent the direct composition of the institute and administrative business unit. Serve as the direct liaison to the various Vice-Presidents and Department Chairs, associated Vice-Presidents and senior managers to promote the institute's success, while promoting the broader institutional success of these supporting Departments and Nemours. Serve as the clinical services administrative representative on appropriate committees.

Planning and Program Development

Collaborating with the CMOs and others, lead the development of state-wide strategies and the development of n