VP, Growth Control Effectiveness and Optimization

Job Description:

Role Summary/Purpose:

As a leader within the Growth Governance and Excellence (GGE)  organization, the VP, Growth Control Effectiveness and Optimization will be responsible for providing program management support for Growth governance routines, specifically related to control reviews, builds and effectiveness assessments of Growth’s L3 Processes and documentation. The position will specifically work in coordination with process owners as they conduct their risk controls self-assessment and when an issue requires review of controls to make ensure that controls within the Growth Process Universe are appropriate and fully documented.  This role will also identify trends across various controls and processes, and with that insight, have the ability to influence Process Owners and help fireproof the Growth landscape.

The successful candidate for this role is a leader with strong communication skills, the ability to manage through influence, and prior experience with control building, testing, monitoring and reporting. This role will have a high level of visibility and communicate effectively with all levels of the organization.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Support and execute assessments of Growth controls, inclusive of initial design and improvements.

• Act as an expert in the review, design, and planning for process owners as they build, modify, or retire controls

• Proactively engage with Growth leadership and L3 Owners to drive awareness of control design and effectiveness, and potential weaknesses within Growth.  Reviewing the up and downstream impacts critically to ensure controls are appropriate for the risk.

• Ensure that controls completely and accurately mitigate risks for regulatory requirements that apply to the L3, and for operational risk categories that are assessed as a very high or high.

• Identify opportunities for control enhancements, particularly to incorporate automation, full population testing, and/or other analytical reporting and capabilities into preventative and detective controls.

• Partner with Growth Process Owners to support Growth teams in process reviews.

• Effectively review and challenge controls documented within Process Risk Control reports.

• Ability to analyze control environments and issue root causes to draw conclusions for themes or potential limitations and make recommendations for new controls or control enhancements.

• Lead a team supporting the Growth Enterprise Governance team

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s Degree, or in lieu of a high school diploma/GED and 8+ years’ experience in developing, documenting and testing controls.

• 5+ years’ experience leading and supporting cross-functional initiatives.

• 2+ years’ experience in technical writing skills, policy/procedural in nature.

• 2+ years direct experience in a role requiring communicating with senior levels of management in a regulated environment.

• Strong presentation and communication skills with a demonstrated business presence while interacting with senior leaders.

• General knowledge of Growth operations, objectives, strategies, and processes

Desired Characteristics:

• Expert verbal and written communicator, with ability to modulate content based on audience.

• Strong problem-solving skills.

• Proven experience with partnering, collaborating and influencing across a large multilayered organization at all levels. 

• Strong analytical and negotiation skills. 

• Demonstrate strong risk management mindset and behavior.

Grade/Level: 12

The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and