This hybrid role desires a candidate to work out of our office at 100 Throckmorton Street, Fort Worth, TX 76102. An alternate hub office is located at 5565 Glenridge Connector NE, Atlanta, GA 30342. A candidate located in Atlanta would have expected travel to the Texas facility.

WHO YOU ARE:

Do you have a deep understanding of the evolving landscape and know how to cultivate powerful alliances with ISVs and ISOs? Are you a visionary leader at the intersection of payments and partnerships? Do you thrive in fast-paced, high-growth environments and are fluent in strategy and execution?

ABOUT US:

Deluxe Merchant Services+ is a complete payment processing solution that accepts a wide range of payment methods, simplifies PCI compliance and deposits money in your bank account while delivering smooth checkout experience. We are an industry-leading payment processing company that provides our partners and merchants with powerful in-store, online, and mobile payment solutions. Our technology is paired with the latest in payment security and backed by superior customer service. We help business pay, get paid, optimize, and grow.

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RESPONSIBILITIES:

As the VP of ISV and ISO within Merchant Services you will grow the ISV and ISO partner ecosystems and inspire cross-functional teams to deliver excellence. You see complexity as an opportunity, technology as a growth engine, and partnerships as the future of merchant services. You’re ready to shape how merchants connect with the tools and services they need to thrive.

• Lead and manage strategic development, partnership, and operational activities related to ISVs and ISOs

• Create and nurture relationships with software vendors and sales organizations to drive business growth, enhance payment processing solutions, and ensure seamless integration

• Develop and execute strategic plans to expand existing ISV and ISO partnerships

• Identify and onboard new ISV and ISO partners through networking, cold calling, and leveraging industry connections

• Lead negotiations and finalize contract terms ensuring maximum business value

• Build and sustain strong relationships with ISV and ISO partners, ensure collaborative success, mutual growth, and seamless integration of solutions

• Work with internal teams such as Products, Operations, and Marketing to address partner needs and integrate feedback into future product releases

• Develop and execute competitive proposals that drive new business

• Present tailored product demonstrations and business solutions that resonate with potential partners

• Track sales operations metrics, set aggressive KPIs, and consistently exceed targets

• Oversee the validation and certification processes for ISV and ISO integrations

• Manage the ROI process, including identifying key requirements, clarifying support escalation paths, and ensuring successful growth outcomes

• Lead, mentor, and develop a cohesive team focused on merchant services, payment gateways, and ISV partnerships

• Provide coaching, mentoring, and timely performance management to ensure team success

BASIC QUALIFICATIONS: (Required)

• Bachelor’s degree in business admin or related field

• 12+ years’ experience in the payments industry

• 7+ years’ experience in people management

• Proven success in a leadership role within the payments/merchant services industry, with deep ISV and ISO experience

• Strong understanding of the merchant services landscape and the role of ISVs and ISOs in payment processing

• Strong sales and closing skills with an understanding of financial and payment solutions technology.

• Ability to manage complex sales cycles and craft tailored solutions based on partner needs

• Strong understanding of software, API’s and SDK’s, with the ability to communicate effectively and credibly with technology and software developers

• Experience selling into key verticals such as Financial Services, Telco, Healthcare, Non-Profit and SaaS

• Proven ability to create and manage a comprehensive sales pipeline

• Expertise in crafting and executing sales strategies an