Intern Customer Service associate

Job Summary

Support on Customer service department

• Tilburg Order Management & Tracking (STO's)
• Spanish local sales order Management & Tracking
• Monthly Stock control of consignment products – No aged stock of consignment products
• Monthly Stock control at logistic hub matched versus physical stock with auditors
• Resolution of Dispute cases - internal follow up - Every case
• Notifications
• Customer MOQ policy adherence vigilance
• Credit control & Collection support on blocked accounts (missing invoices, PoD signed) when requested
• Follow up and validation of logistic KPI's
•  IT requests (bar code labels)
• Maintain Billing due list & Release billing documents for accounting.
• Local warehouse management in alignment with objectives.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more