Postsales Agent - German Speaking (Remote)

Company Description

Launched in 1998, this pioneering British-born brand has specialised in creating amazing experiences and unforgettable memories - from hotels, city breaks and holidays to theatre, entertainment and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink".

lastminute.com is part of lm group, a publicly-traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences.

More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel-related products and services

Job Description

A leading online travel agency in its sector requires the incorporation of expert travel agents  for the Back Office Department.

*The work is carried out remotely, all people within Spanish territory can apply*

Qualifications

• Experience in travel agencies.
• Availability some weekends and some Spanish holidays (rotating shifts)
• High level of German and Spanish, both written and spoken
• Knowledge of airline Global Distribution Systems (GDS) is an advantage
• Excellent organizational and time management skills
• Strong written and verbal communication skills
• Ability to work independently and multi-task
• Ability to work effectively in a diverse group as well as independent
• Strong interpersonal and team working skills

Desired Requirements
- Communication skills and taste for customer management
- Verbal fluency and argumentation capacity
- Constancy and ability to work
- Resolution capacity.
- Command of computer tools.
- Ability to work in a team and positive attitude.
 

Additional Information

Benefits

• Multicultural & Multi-lingual team environment

• Travel discounts through our website Lastminute.com (staff intranet)

• Smart Working Policy