Product Specialist Internship

Company Description

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace®️ to modernize and automate cloud operations, release better software faster, and deliver unrivaled digital experiences.

Job Description

We are looking for  Computer Science or Information Technology students with junior or senior level standing to join us this summer on our Dynatrace ONE, Post-Sales and Product Specialist teams. This is a full-time, paid internship.  

The Product Specialist Intern will partner with Product Specialists, Software Consultants, Customer Solutions Engineers, and Customer Success Managers and will gain hands-on industry experience in the Software/Cloud Observability field.  

Responsibilities:  

• Perform proactive health checks of customer environments to ensure usage, adoption, and growth of Dynatrace 

• Provide recommendations to our customers about product enhancements and how they can get the most value from them 

• Work on operational projects such as creating web apps and automating reports 

• Support Dynatrace One and ACE Services team with projects and daily tasks, as needed 

Qualifications

Minimum Qualifications:

• Education: Currently working towards a bachelor's degree in Computer Science, Information Technology, Computer Information Systems or a similar field 

• Local to Detroit, MI and able to come to the office 3 days per week. 

Preferred Qualifications: 

• Work experience: 0-1 Years.    

• Considering a technical customer facing career or a career in Technology, Software Consulting, Cloud Observability  

• Familiar with one or more of the following technologies:  

• Server/Server-side technologies such as Java Servlets, PHP, HTML, CSS, JavaScript, and Ajax     

• Networking, protocols, and architectures such as TCP/IP, HTTP, DNS, SSL, and BGP.     

• Database design, SQL, and data access practices and concepts.   

• Cloud/new stack technologies such as OpenStack, OpenShift, AWS, Azure, Google Cloud, Cloud Foundry, Kubernetes, SAP, etc.     

• Python coding experience and other programming languages 

• Knowledge of Hypervisors 

• Interest in Technical Writing  

• Strong written and verbal communication skills.  

• Ability to work individually and in a team environment. 

Additional Information

• Hourly pay rate: $25/hour 

• June 10th – August 16th 

• Detroit, MI / Hybrid Work Model 

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/