Senior Content Designer

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we know that each talent makes our collective bolder and brighter. 
Technology is one of the most important parts of our business. Whether it’s signing up new artists; ensuring we provide the right data to Spotify, YouTube, and other digital service providers; or helping artists use the latest AI tools and make thoughtful decisions with data-driven insights – technology plays an invaluable role in our success. The engineering team at Warner Music Group makes all of it a reality. 
Team Overview:WMG Tech is a global collective team of experts in Design, Product, Engineering, QA, Data, Operations, Support, and Security. We view technology as the ultimate enabler, a force for good that amplifies human creativity and our business. Whether it’s discovering new artists and songwriters, using data-driven insights and AI to help them create new music and reach new audiences, we’re involved in every aspect of the business, and much more. The possibilities are endless, and we’re just getting started!
Your roleWMG’s User Experience Team is looking for a Senior Content Designer to help us set the standard for content design in our internal and external products. The UX team is transforming our digital product experiences to help artists, songwriters, producers, A&R, marketing and finance users build long lasting music careers for Artists and Songwriters, to help Artists authentically connect with their fans, and to push boundaries and find new innovative ways to improve our business.  
Our content design team is small and new, so you’ll need the ability to prioritize and have an interest in creating standards that help others. This role reports into the Manager of Content Design and you will be responsible for creating compelling content experiences while collaborating with designers, researchers, product managers, and engineers.  

Responsibilities:

• Work at global scale, shaping how we work and designing the most important products that power our business
• Design experiences, with an emphasis on content
• Write clear and concise copy that enhances the overall user experience
• Contribute to and maintain voice guidelines and content standards
• Conduct user research and usability to inform content recommendations
• Iterate based on data-driven insights
• Help lay the foundation for content design at Warner Music Group; by joining you will double the size of the content design team!
• Design an inclusive experience by incorporating accessibility and localization guidelines
• Learn from and collaborate with folks from across the music and tech industry to grow your career and industry knowledge

Requirements:

• At least 5 years experience as a Content Designer, UX Writer, Content Strategist or similar role and a strong portfolio showcasing your work
• A healthy curiosity about ways AI can help you and our users
• Systems thinking—you search for patterns and ways to scale and optimize your work 
• Excellent writing, editing, and proofreading skills with a keen eye for detail
• Strong understanding of user-centered design principles and user research and testing methodologies
• The ability to prioritize, plan, and own your work
• Success collaborating with cross-functional teams
• A knack for storytelling with a user-focus
• Great communication skills! In addition to your content design skills, you are a relationship builder who is able to articulate content decisions and provide transparency into your goals and priorities
• Proven track record of bringing a consumer sensibility to the experience for elegant and efficient business products that solve complex, data intensive problems
• Proficiency in standard design tools such as Figma

When applying, kindly provide detailed instructions on how to access your portfolio, showcasing examples of your process and highlighting the impact your work has had.

About us: As the home to 300 Elektra, Asylum, Atlantic, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through  a catalogue of more than one million copyrights worldwide. We’re the home to WMX – the next generation services division that connects artists with fans and amplifies brands in creative, immersive, and engaging ways – and Alternative Distribution Alliance (ADA) – the ground-breaking global distribution company for independent artists a