Director of Global Benefits

We believe in a world where growth thrives across borders and cultures. Our mission is to guide companies on their journey by providing services and technology that enables global talent management and delivers a human experience.

 

As an Employer-of-Record (EOR) provider, we offer the HR and compliance infrastructure essential for companies to expand internationally. We take care of the complex, behind-the-scenes work, allowing companies to focus on the strategies that drive their success. We are For People, By People. 

 

The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values, they are who we are. 

 

We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance.

 

If you are interested in working in a people-centric, global organization, apply below.

 

The Director, Global Benefits, will lead the design, implementation, and administration of the company’s global benefits programs.

This role focuses on operational excellence—ensuring benefits are delivered accurately, efficiently, and consistently across Americas, EMEA, and APAC.

Core responsibilities include plan design, vendor management, and billing oversight. Working in close partnership with Service Delivery, Client Success, Finance, and HR teams, this leader ensures benefits programs support both employee needs and business priorities, while remaining compliant.

Key Responsibilities

• Lead the design and evaluation of global health, retirement, and other benefits programs, ensuring competitiveness, compliance, and alignment with business strategy.
• Own relationships with global and regional benefits vendors, brokers, and consultants. Oversee transition, vendor performance, SLAs, renewals, and negotiations.
• Ensure the effective administration of global benefits programs in collaboration with Service Delivery teams.
• Manage internal relationships to ensure accurate and timely communication to internal and external stakeholders.

• Establish and monitor operational processes (billing, approvals, activities) to improve accuracy, consistency, and scalability.

• Partner with Finance and/or vendors on reconciliation, audits, and forecasting.

• Ensure benefits programs comply with local laws and global policies.
• Maintain audit-ready documentation and risk controls.

Qualifications

• 8-10+ years of experience in global benefits (health, life, disability, retirement, business travel, workers' compensation) with a strong operational and service delivery orientation, with 4-5 years of leadership experience.
• Strong understanding of benefits compliance across the Americas, EMEA, and APAC
• Experience in transitioning from in-house management to an outsourced global benefits provider/vendor
• Proven ability to partner with cross-functional teams to create more effective processes
• Expertise in plan design, vendor management, and financial/billing processes.
• Excellent project management, problem-solving, and communication skills.

Preferred Attributes

• Experience working in a client-facing role (consulting, support, EOR) preferred
• Operationally minded leader who thrives in a process-driven environment.
• Comprehensive knowledge of ERISA and PPACA laws and regulations that govern all benefit programs.
• Strong collaborator with a global mindset and service delivery focus.

 

 

This position description may not describe all duties, responsibilities, and skills associated with this position. It is intended to portray the major aspects of the job. Other duties or skills may be required.

 

What We Offer 

• The opportunity to work with a purpose — simplifying global expansion across borders and cultures
• A diverse and inclusive environment
• Country-specific benefits
• Flexible PTO
• Your birthday off and a day for you to volunteer and give back to the organization of your choice
• Generous Parental Leave Program
• Growth and development opportunities with access to a top learning content provider
  
• The opportunity to challenge yourself in a high-performing organization and leave each da