Senior Collection Analyst - Temporary

Job Title

Senior Collection Analyst - Temporary

Job Category

Finance

Job Description

What starts with YOU, moves the world! 

We have an exciting temporary opportunity for a skilled and motivated Senior Collections Analyst to join our team at our Americas Headquarters in Greenville, North Carolina. In this role, you will be a key player in maintaining strong customer relationships while ensuring timely and accurate payment collections throughout the duration of this assignment. 

  

What you will do: 

• Serve as the primary point of contact for customers regarding account balances, payment schedules, and invoice details. 

• Communicate professionally with individuals at all levels of customer organizations, from finance teams to executive leadership. 

• Identify and resolve payment disputes by working closely with customers, finance companies, and internal departments to find effective solutions. 

• Monitor and manage customer accounts to ensure orders are processed according to credit terms and company guidelines. 

• Prepare and maintain accurate receivables reports, account records, and participate in special projects as needed. 

Who you are: 

• A clear and confident communicator who can build trust with customers and internal teams. 

• Highly organized and detail-oriented, with a proactive approach to identifying and resolving issues. 

• A skilled negotiator who remains professional, patient, and solution-focused, even in challenging conversations. 

• Comfortable managing multiple priorities in a fast-paced environment without sacrificing accuracy. 

• Collaborative, adaptable, and able to navigate complex situations to achieve win-win results. 

What you will need: 

• Bachelor’s degree in Business, Accounting, or Finance preferred. 

• OR a minimum of 3–5 years of related experience in commercial collections, bookkeeping, accounts payable, or accounts receivable in place of a degree. 

 

Skills, Experience & Abilities       

• 3–5 years of experience with knowledge of lease agreements, financing terms, and contract language. 

• Strong computer skills, including proficiency in spreadsheets, word processing, and business systems. 

• Demonstrated customer service expertise, with the ability to communicate clearly, resolve conflicts, and maintain positive relationships. 

• Proven problem-solving skills with the ability to investigate payment discrepancies and develop effective solutions. 

• Strong negotiation skills to drive timely payment resolutions while preserving customer relationships. 

 

 

Who we are: 

Hyster-Yale Materials Handling, Inc, designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks, attachments and fuel cell solutions that are transforming the way the world moves materials. As a global leader in the Materials Handling industry, Hyster-Yale Materials Handling, Inc, have been building relationships with our customers, suppliers, dealers, and employees for over 90 years. 

 

What we offer: 

Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work