Chief of Staff & Operations Manager

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

About the Role:

We’re seeking a Chief of Staff & Operations Manager to act as a force multiplier for leadership by driving critical programs, streamlining operations, and ensuring seamless execution across the organization. This role blends strategic thinking with hands-on project management and executive support - ideal for someone who thrives at the intersection of high-level planning and tactical problem-solving. You’ll work closely with the CLO and senior leaders to align priorities, manage cross-functional initiatives, and own key operational processes. The ideal candidate has a background in finance, consulting, or scaling startups, with a knack for turning ambiguity into action.

Key Responsibilities:

Strategic Program & Project Management

• Drive the implementation of company-wide processes (e.g., All Hands meetings, leadership offsites, quarterly business reviews).
• Prepare data-driven analyses, dashboards, and presentations for board meetings and leadership reviews.
• Lead cross-functional projects (e.g., OKR tracking, business planning) from design to execution.

Executive Support & Coordination

• Manage leadership calendars, scheduling, and prioritization for key events and meetings.
• Act as a liaison between executives and teams to ensure clarity and accountability.
• Draft internal and external communications (e.g., leadership announcements, internal updates)

Qualifications:

• 7-10 years in operations, program management (preferably in hypergrowth startups, tech, or financial services preferred).
• Project execution: Proven ability to manage complex initiatives with multiple stakeholders.
• Communication: Exceptional written/verbal skills; can distill complexity into clear action plans.
• Tools: Comfort with metrics analysis using Sheets/Excel, making presentations using Powerpoint and report making including visuals.
• Mindset: Proactive, scrappy, and thrives in ambiguity. No task is too big or too small.

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependents

OKX Statement: The salary range for this position is $180,000 to $215,000. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.   OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. #LI-EWR1 #LI-HYBRID 
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