Jobs and Careers

Sales Support Analyst

Alpharetta, United Statesfull_timeVerifiedPosted 12 Mar 2025

About the role

Job ID 25-610

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.Envision yourself at Barracuda
Barracuda Networks is looking for a sharp, self-motivated, roll-up your sleeves type of individual who is willing to go the extra mile to help us support our expanding sales team. In this role, you will have a great opportunity to join a busy sales organization in the cyber-security space and as you learn more about the company, our solutions and internal systems/tools, you will help us drive greater productivity within our sales team What you will be working on

Assisting the Americas Renewals Team with quoting and order building
Cross-checking renewal opportunities for sku/pricing errors and duplicates
Maintaining current and accurate account and contact information within internal databases
Utilizing SFDC reports to ensure that all renewal opportunities are accurate and ready for processing
Helping with complex quotes
Working alongside our Sales Operations Team to scale fixes and enhancements that improve the renewals workflow
Testing new features and procedures for system improvement implementation

What you bring to the role

Experience working in a customer centric sales environment is an advantage
Experience using CRM tools, ideally salesforce.com
Experience using Microsoft Office Products
High energy and driven self-starter who can learn on the fly
Excellent time management and organizational skills, with the ability to manage multiple tasks and re-prioritize workflow as necessary
Ability to work with a sense of urgency, while remaining laser focused on attention to detail
Strong “customer first” attitude
A desire to find solutions to problems
Exceptional written and oral communication abilities

What you’ll get from us A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.