Senior Technical Specialist (STS) - General Systems & Support

Senior Technical Specialist (STS) – General Systems and Support

Salary: Competitive

Grade:5

Location:   Taif, Saudi Arabia

JOB PURPOSE 

BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia.  We provide maintenance of Royal Saudi Air Force (RSAF) aircraft and train RSAF and Royal Saudi Naval Force personnel safely in a training environment in how to use their aircraft, equipment and weapons.

BAE Systems Saudi Arabia is committed to supporting the Saudi Arabian National Agenda including Saudisation and the training and development of Saudi National capability through the growth of the Saudi National Partner Companies thereby reinforcing Industrialisation and Partnerships.

The Senior Technical Specialist – General Systems and Support plays a crucial role in delivering technical expertise and support within the Aircraft Systems and Support function. This role is responsible for overseeing the technical management of general systems, including Aerospace Ground Equipment (AGE) and other support products, ensuring adherence to airworthiness standards and regulatory requirements. The position involves providing specialist support, troubleshooting, and system analysis to enhance the operational effectiveness of the Typhoon aircraft fleet, ensuring that RSAF’s operational and maintenance objectives are met 

JOB ACCOUNTABILITIES

Technical Expertise and Support:

• Provide expert technical support for the operation and maintenance of aircraft General Systems and Support equipment, including AGE, powered vehicles, training rigs, test equipment, and special-to-type support equipment.
• Act as a subject matter expert (SME) in General Systems, providing guidance and technical advice to the team, RSAF, and In-Kingdom Industrial Partners (IKIP).
• Resolve technical issues by analysing system failures, conducting root cause analysis, and implementing corrective actions to enhance system reliability and performance.

Technical Request Management:

• Review, prioritise, and manage Technical Requests (TRs) related to general systems and support products through the Team Centre Query resolution process.
• Ensure TRs are addressed within service level agreements (SLAs) and ensure compliance with airworthiness and regulatory standards.
• Collaborate with internal and external stakeholders, including UK-based teams, to ensure technical issues are resolved in a timely and effective manner.

System Performance Monitoring & Reporting:

• Monitor the performance of general systems and support equipment, identifying trends, potential failures, and areas for improvement.
• Prepare and submit regular technical reports, summarising TR activities, identifying system performance issues, and proposing solutions.

Training & Development:

• Provide on-the-job training, mentoring, and coaching to RSAF and Saudi National Technical Specialists, ensuring continuous improvement in technical capabilities.
• Develop and deliver specialised training programs on general systems and support products, ensuring RSAF personnel maintain high levels of proficiency.

Collaboration & Stakeholder Engagement: