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Counselor II, CSS, 32 Hrs, Day Shift

UMass Memorial Medical Center
United Statesfull_timeVerifiedPosted 11 Dec 2025

About the role

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Exemption Status:

Non-Exempt

Hiring Range:

$21.82 - $33.15

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Friday, Monday, Saturday, Sunday

Scheduled Hours:

8:00am-4:30pm

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

32

Cost Center:

71000 - 0123 CSS

Union:

SEIU Local 509 Community Health Link

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Responsible for daily management within a 24-hour structured substance use disorder treatment program. Implements programming for residents/patients on a consistent basis in accordance with SUD Services standards, policies, and procedures. Provides information, referral, case coordination, and follow-up as needed. Negotiates creation of resident/patient treatment plans and encourage implementation of plan.

At the CHL Clinical Stabilization Services we engage our clients using a multi-disciplinary team that supports the creation of their chosen recovery path. While every client's journey is different, we are looking for compassionate, inclusive, and open-minded individuals to serve on our amazing team as Counselor II to guide and support them on their chosen path. We would be proud to have you on our team!

I. Primary Responsibilities:

1. Primary Counselor: Serve as primary residential counselor for specified number of residents as requested by supervisor and manage all aspects of care from admission to discharge.

2. Treatment Planning: Assess and document needs assessments, negotiate treatment plans, document progress reviews, and complete program notes as part of continuous quality management activities.

3. Community Living: Collaborate with all treating psychiatrists, doctors, nurses, social workers, other professionals and paraprofessionals whether internal or external.

4. Nutrition: State and understanding of the reciprocal impact that exists between substance use disorder, mental health disorders, and healthy nutrition.

5. Medications: Monitor residents’ medication refills, documentation of medication administration and changes in medication orders, assist with attending appointments, and safe storage of medications.

6. Groups: Lead recovery-oriented groups of a psychoeducational and process-oriented nature. Ensure implementation of proper, best-practice approaches to group development.

7. Continuity of Care: Participate in treatment team meetings, case conferences, and collaborate with other providers to enhance potential successful treatment episode. Provide outreach as designated to community-based residents.

II. Position Qualifications:

Education/Licensing:

Required:

1. Bachelor’s degree; preferably in the field of substance use disorder intervention and prevention, psychology, or human services.

2. Can comply with regulations for DMH, HUD, DSAS and DPH MAP Certification.

3. Must be able to submit to a CORI (Criminal Offender Background Check) and a DCF/CPS (Department of Families Adam Walsh/Child Protective Services background check) and meet and sustain agency standards for qualification.

Preferred:

1. May possess certification as a alcohol and drug counselor (CADAC) or Licensed Alcohol and Drug Counselor, level II (LDAC II)

Skills/Experience:

Required:

1. Can write behaviorally stated progress notes.

2. The ability to observe, document, teach and respond to mental and physical health, as well as other needs of consumers such as community living skills, medication education, crisis intervention, etc.

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Company

UMass Memorial Medical Center

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