Sr. Sales Operations Manager, Worldwide Sales

About Us:

 

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: 

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

Reports To: Sr. Manager, Worldwide Sales Operations

**This is an individual contributor/non-managerial role

About Us

Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: their people. We provide cutting-edge solutions to defend against cyber threats, protect data, and ensure compliance. Our team is passionate, innovative, and dedicated to helping businesses safeguard their critical information.

The Role

We’re looking for a highly analytical and business-savvy Senior Sales Operations Manager to join our Worldwide Sales Operations team. In this role, you will be a key driver of sales performance and operational efficiency across our global sales organization. You’ll support Go-To-Market (GTM) leadership through actionable insights, scalable processes, and strategic planning support.

You’ll collaborate with Sales Operations, Sales, Marketing, Finance, and Systems teams to ensure performance is measurable, forecasting is reliable, and execution is seamless across North America and other global regions. This is an ideal role for someone who thrives at the intersection of strategy, analytics, and execution—and who’s passionate about driving business impact through data and process excellence.

Key Responsibilities

Forecasting, Reporting & Performance Analytics

• Deliver required weekly, monthly, and quarterly reporting packages for pipeline, bookings, sales performance, and headcount.
• Build rep-, segment-, and region-level dashboards and scorecards.
• Support forecasting processes through scenario modeling, variance analysis, and performance trending.
• Deliver reporting and insights to support Quarterly Business Reviews (QBRs), Board of Directors (BOD) materials, Sales All Hands meetings, and other executive-facing reviews.

Sales Support & Operational Enablement

• Provide operational support across quota management, opportunity hygiene, pipeline metrics, and funnel performance analysis.
• Contribute to territory assignment planning, headcount modeling, and capacity tracking in collaboration with Sales Ops and GTM leadership.
• Own the structure, governance, and maintenance of Salesforce CRM configuration and object model to ensure data structures, fields, and workflows support accurate reporting, forecasting, and sales execution.

Process Optimization & Systems Alignment

• Identify, document, and improve key sales workflows, policies, and rules of engagement.
• Partner with Sales Operations, Marketing Ops, Finance, and Business Systems to improve CRM data quality and pipeline accuracy.
• Drive data cleansing initiatives and maintain documentation for critical sales operations procedures.
• Administer and enhance planning workflows in Pigment, partnering with GTM leadership for scenario planning and modeling

Strategic Planning & Project Support

• Support annual GTM and territory planning cycles, including modeling for quota, segmentation, and headcount capacity.
• Provide operational and analytical support for long-range planning, budget cycles, and sales strategy alignment.
• Lead or co-lead cross-functional initiatives focused on sales process transformation, planning automation, and performance optimization.
• Develop and present actionable insights from ad hoc analyses to support GTM decisions, investment trade-offs, and territory performance.

What You Bring

• Bachelor’s degree in technical field or finance required.
• 5–7+ years of experience in Sales Operations, Revenue Operations, Business Operations, or FP&A supporting large sales organizations (1K+ people); expe