Product Designer, Principal

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.


Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in the United States or Canada
About the opportunity

Dayforce is looking for a deeply experienced, broad-minded Principal Product Designer to establish creative and strategic design leadership across our entire product suite, with an emphasis on Mobile, Design System, and Consumer Products.

Design at Dayforce is transforming from a legacy approach to “enterprise software” to a contemporary, user- and human-centered practice, recognizing that even HR and workforce management tools should look and work more like consumer software.

To realize this shift requires research and design influence and contributions at the highest organizational levels. Working alongside our leadership team and cross functional partners, the Principal Product Designer leads efforts that cross the entire suite (Dayforce, Dayforce Mobile, Dayforce Wallet, and future offerings), supporting Dayforce’s shift to being an experience-driven enterprise. A facilitative leadership style helps drive this shift with senior design, research, product, and engineering leaders to envision the evolution of our product suite.

This is a leadership role, not a management role. The Principal Product Designer will lead efforts of the entire design team, and occasionally direct efforts of specific sub-teams, but is not expected to manage direct reports.


What you'll get to do

• Provide creative and strategic leadership for design and throughout product development

• Advocate for user-centered design best practices within product development

• Partner with product and engineering leaders across Ceridian, including at the senior and executive level

• Lead, guide, and mentor- collaborate with product designers in pushing the user experience forward.

• Challenging the boundaries of the new design system for web and mobile

• Spearhead the development of experience-led product vision across the Dayforce suite

• Provide vision and strategic direction for key ‘horizontal’ activities such as Design System, Mobile, and Consumer Applications.

• Create strategic design deliverables such as strategy decks, customer journeys, visions of future experiences and evangelize these cross-product “blueprints” across teams

• Build and maintain a framework for establishing and assessing design quality

• Connect design with business value

• Work with design, research, program management, and product leaders on process for product development


Skills and experience we value


• Experience leading the design of complex products, services, and/or product suites (complex meaning: multiple platforms or channels; multiple audiences to address; complicated information and data to manage and make clear)

• Portfolio of work inspired by user research demonstrating a mastery of product design strategy, interaction design, visual design, prototyping, articulation of design rationale, strong communication and storytelling skills

• Proven success delivering large-scale, high-quality multichannel experiences across mobile, web, and beyond

• Experience leading a program of work across multiple teams through full product development cycles in discovery, concepting, prototypes, specifications, and enablement across design teams

• Experience working with executives on crucial, fuzzy, ambiguous, ‘Big Picture' strategic challenges that touch many teams

• Strong facilitation skills and experience employing a variety of methods and techniques to run complex design-led workshops

• Experience in providing guidance and mentorship to designers

• Deep expertise in journey and service mapping, storytelling, product design, problem framing and solving design problems

• Strong presentation skills that showcase ability to articulate strong design rationale, connect design decisions to broader strategic and business decisions, and compel executive stakeholders to action

• Experience designing for inclusivity and for diverse audiences (international audiences, multi-language localization, accessibility for people with