UKG Software Product Lead (Open to Remote)

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.

Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.

Learn about our company culture directly from our team.

YOU

As the Software Product Lead – UKG, you are the techno‑functional subject matter expert and owner of all things UKG across the company. You lead the ongoing implementation, support, and enhancement of the enterprise‑wide UKG Pro WFM platform, ensuring it aligns with business objectives and the company’s governance model. You are systems‑oriented and customer‑focused, translating business requirements into scalable, compliant configuration solutions. You lead the design and optimization of UKG Timekeeping, Scheduling, Accruals, and Attendance, and you champion best practices to drive an exceptional user experience and strong digital adoption. You build and maintain trusted partnerships with internal stakeholders across HR, Payroll, IT, and Audit, as well as external vendors and third‑party partners. In addition, you coach and develop other UKG team members, growing their expertise and ensuring the team consistently delivers best‑in‑class service and support to the business.

WHAT YOU’LL BE DOING (% of Time)

Systems Management (50%)

• Own and lead the company’s global UKG Pro WFM platform, serving as the primary point of accountability for system strategy, configuration, and ongoing operations. Lead UKG‑related projects and partner with cross‑functional team members to manage and execute system administration, maintenance, support, and future enhancements in alignment with company objectives and the established governance model. Develop and maintain best practices, documentation, and reporting to support internal customers (employees and managers) while enabling business objectives and ensuring compliance with global regulatory requirements. Responsibilities also include the configuration and administration of all relevant UKG Pro WFM modules, workforce analytics and business analysis, testing and deployment of enhancements, and planning and execution of UKG annual tasks and bi‑annual release updates.

Support (35%):

• Own and manage the backlog of UKG enhancement requests, including prioritization and coordination of delivery with key stakeholders. Partner closely with HR, Payroll, and IT to ensure system stability, configuration accuracy, and alignment with business needs. Collaborate with team members to respond to inquiries from internal customers (employees and managers), providing Tier 2 and above support as needed. Ensure all enhancements and configuration changes are delivered in accordance with the established governance model and company objectives. Develop and maintain user documentation and learning materials to enhance user experience and drive digital adoption of the UKG system.

Consult(15%)

• Serve as an internal consultant and SME for UKG Pro WFM. Identify, document, and implement business rules and system configuration changes to support current and future organizational needs. Develop a strong understanding of business challenges and requirements, and deliver thoughtful, sustainable, and technically sound recommendations, solutions, and data insights.
• Partner with cross‑functional teams with varying priorities to support process design and optimization that aligns with governance standards and business objectives. Mentor and develop other team members to act as effective consultants to the business and grow as techno‑functional SMEs.

DESIRED SKILLS AND EXPERIENCE

If you can do everything described above, you’re well‑positioned for success in this role. The following skills and experience will further strengthen your candidacy:

• Bachelor’s degree preferred, or an equivalent combination of education and relevant experience
• 4+ years of progressive experience with Kronos Workforce Central (WFC)
• 3+ years of hands‑on experience with UKG Pro WFM
• Strong proficiency in UKG Pro WFM modules, including Timekeeping, Scheduling, Accruals, Attestation, an