Administrative Support Associate, Wilkes

JOB SUMMARY: 

Under direct supervision, the Administrative Support Associate I provides routine and reoccurring support for a variety of administrative functions for an office/department/program/clinic. 

EDUCATION/EXPERIENCE: 

High school diploma or GED equivalent. Office or clerical experience preferred. 

ESSENTIAL FUNCTIONS: 

1. Answers telephone to take messages, redirect calls, or schedule appointments according to department/program/clinic procedures. Concerns are referred to direct supervisor. 2. Receives patients, families, visitors, staff, etc. 3. Copies, files, and maintains paper or electronic documents and records. Ensures files and records remain updated and are easily accessible. 4. Sorts and distributes incoming mail, records, and other materials. Prepares outgoing mail (envelopes, packages, etc.). Responds to routine inquiries. Gathers necessary materials for direct supervisor?s response in answering mail. 5. Uses office equipment such as copier, printers, fax, etc. and computers for word processing, spreadsheet creation etc. 6. Performs basic computer inputs and searches. 7. Compiles reports from existing records. 8. Assists in office management and organization procedures. 9. Demonstrates cultural, societal and age-specific awareness. Realizes and responds appropriately to the cultural and societal diversity of patients, family members, visitors and staff. 10. Performs other related duties incidental to the work described herein. 

SKILLS/QUALIFICATIONS: 

Excellent oral and written communication skills Ability to work independently Ability to prioritize responsibilities Familiar with office equipment and procedures Very good organizational and multi-tasking abilities Computer experience with very good knowledge of Microsoft Office Ability to maintain confidentiality 

WORK ENVIRONMENT: 

Clean, well-lit, comfortable office environment 

Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.

Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.

This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.