Senior Devops Engineer

<p> </p> <p><strong>What we do?</strong></p> <p>Aisera, the leading provider of Generative AI and AI Copilot solutions with AiseraGPT, facilitates business transformation by enabling self-service and driving revenue growth. Aisera’s AI Copilot, a universal bot, leverages industry and domain-specific LLMs in IT, HR, Customer Service, Contact Centers, Sales &amp; Marketing, and Finance to deliver delightful human-like experiences. With over 400+ integrations and 1200+ prebuilt and third-party service catalogs supporting AI Workflows, customers typically achieve automation rates of 75% or higher in user requests, resulting in an impressive 80% reduction in operations costs. Aisera is recognized as a leader in multiple industry analyst reports, including Forrester. Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies.</p> <p>In this role, you will work to harden assets and procedures around and within Aisera’s infrastructure. You must have experience not only finding issues, designing solutions, and leading projects to implement them.</p> <p><strong>About You</strong></p> <p>You value open collaboration, strongly desire to learn, and are excited to learn new skills and technologies. You like to share your knowledge with others and are willing to ask for help in return. You enjoy solving complex problems and use metrics, monitoring, and testing to help you understand the inner workings of a system. You’re excited to work closely with people throughout the organization, from close teammates to members of ops and service team members.</p> <p><strong>Roles and Responsibilities include</strong></p> <ul> <li>Work closely with product and platform teams to engineer and implement cloud security controls with a focus on DevSecOps</li> <li>Run, support, and build large-scale cloud-based and on-prem automation and management systems. </li> <li>Assist in developing an automated framework for Security Tool deployment and development, leveraging various scripting languages and open source solutions</li> <li>Implement, upgrade, and monitor security measures related to computer networks and software testing and validation procedures, programming, and documentation (AWS, Application Security, Vulnerability Management)</li> <li>Work autonomously in an area of specialization to analyze internal security and provide relevant information.</li> <li>Architect and design API Security, Container Security, AWS Cloud Security, container security, and Kubernetes security. </li> </ul> <p><strong>Requirements</strong></p> <ul> <li>The ideal candidate has at least 8+ years of relevant experience</li> <li>Bachelor's or master’s in computer science, related field, or equivalent experience, depending on position level. </li> <li>Experience with public cloud platforms: GCP, AWS, Azure. </li> <li>Skilled with Cloud and CI/CD framework/tools, such as GIT, Docker, Kubernetes, and Jenkins.</li> <li>Experience with infrastructure-as-code software tools: Terraform, Helm. </li> <li>Expert with troubleshooting and root cause analysis </li> <li>Strong analytical and communication skills, both verbal and written </li> <li>Proven experience with building deployment pipelines and enabling self-service. </li> <li>Solid experience training or mentoring other operations engineers in secure operations and other security best practices.</li> <li>Understanding of standard software and web application security vulnerabilities.</li> <li>Knowledge of crypto primitives, authentication protocols, and authorization standards (Eg, SSL/TLS, SAML, OAuth, JWT tokens)</li> <li>Experience with the development, deployment, and automation of security solutions in an enterprise cloud-based environment</li> <li>Strong Development background with one or more tools/technologies (Python / Golang/ Java)</li> <li>Familiarity with REST API design</li> <li>Ability to work with multiple teams.</li> </ul> <p><strong>Why Aisera?</strong></p> <p>Joining Aisera as a Devops offers an exciting opportunity to work on innovative projects, collaborate with talented professionals, and make a significant impact on our product operations offerings. If you are passionate about Cloud security controls and deployment, possess the required expertise, and have experience with Cloud and infrastructure as code platforms, we encourage you to apply and be a part of our growing team.</p> <p>Medical, dental, and vision benefits</p> <p>Holidays and flexible PTO</p> <p>Paid family leave</p> <p>Stock Options </p> <p>Employment Assistance Program</p> <p><br/><br/><br/></p>