PLADS Business Systems Analyst (Salesforce)

Salary Range: $45,000 – $105,000

Job Posting End Date: July 31, 2024

 

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

 

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

 

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

 

Worker Designation – This role is a remote role. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

 

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

 

What does it take to be successful in this role?

• Experience with requirements management tools and techniques, such as UML Class/Sequence Diagrams, Use Cases, Story-boarding, Scrum, Atlassian Tools Suite – Jira and Confluence
• Experience using data query tools to perform data analysis, profiling and validation
• Strong written and verbal communication skills
• Experience in Life, Absence and Disability Insurance
• Salesforce administration experience
• ClaimVantage Majesco experience a big plus

 

Education & Experience Required

• Bachelor’s Degree in Computer Science, Information Systems, Business Administration or related field
• Four or more years of experience in the Business Analysis area
• Demonstrated experience in developing projects across all phases of the project life cycle; demonstrated experience in developing functional specifications, , user interface designs/wireframes
• Knowledge of how systems support business operations, collection of technical requirements, and modeling concepts
• Experience in working simultaneously with technical IT resources and nontechnical business resources and users
• Ability to apply statistical and other research methods into systems issues as required; review complex data and derive summary conclusions

Or an equivalent combination of education and experience

 

Travel

• Less than or equal to 10%

 

Principal Duties & Responsibilities