PLADS Sr Life Case Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a PLADS Sr Life Case Manager based in the United States.

In this role, you will be responsible for managing complex life and disability claims with a high level of accuracy, empathy, and regulatory compliance. You will evaluate medical, legal, and financial documentation to determine eligibility and ensure timely, fair, and well-supported claim decisions. The position requires strong analytical judgment and the ability to navigate sensitive customer situations with professionalism and care. You will act as a key point of contact for claimants, providing clear communication and ensuring a supportive experience throughout the claims lifecycle. Working in a structured yet fast-paced environment, you will collaborate closely with internal teams to maintain operational excellence and compliance standards. This role is well suited for someone who combines technical claims expertise with strong customer service and attention to detail.