ENVIRONMENTAL SERVICES MANAGER, HOSPITALS

As a Environmental Services Manager, you will assist in managing day to day operational needs of the housekeeping/environmental services department at an acute care hospital. You will coordinate the tasks of department associates per shift and assist in training and development.  You will serve as a liaison between administration and unit departments and provide the highest possible level of service. This is a working manager role that requires the ability to stand and walk for extended periods throughout the shift, including frequent movement between all service areas, while maintaining a high level of service and productivity.

 

 

Essential Duties and Responsibilities:

• Responsible for department’s financial data and statistics
• Monitoring of unit expenditures
• Develops and recommends department operating budget and ensure the department operates within budget
• Coordinates housekeeping activities with other departments
• Plans, organizes, directs, coordinates, and supervises functions and activities of the department
• Establishes work standards and work flow
• Establishes and implements policies and procedures for departmental operations
• Encourages and mentor staff creativity and innovation
• Ensures compliance with all regulatory agencies
• Proactive in the achievement of the facility goals and objectives
• Demonstrates quality leadership in meeting performance plans
• Reads, develops, and administers Total Quality Management process
• Additional duties as assigned

 

 

Qualifications:

• One to three years of supervisory/management experience is required
• Ability to stand and walk for extended periods throughout the shift, including frequent movement between all service areas, while maintaining a high level of service and productivity
• Environmental services or housekeeping experience preferred
• Experience in an acute care hospital preferred
• Strong work ethic, drive, and initiative for quality and customer service
• Excellent written and verbal communication skills
• Excellent problem-solving skills both one-on-one and in group situations
• Ability to use a participative approach to managing staff
• Understanding of budgeting processes and awareness of profit and loss concepts
• Excellent administrative and organizational skills and the ability to prioritize
• Ability to function appropriately under stressful conditions
• CRCST or any other applicable sterile processing certification is preferred
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet