Sr Dir, Chief of Staff - Cybersecurity

Sr Dir, Chief of Staff - Cybersecurity

Capital One’s Cyber  team is looking for an independent, self-starter that can deliver high-quality products with minimal supervision to provide strategic and tactical support for our organization.

As part of the Strategic Business Enablement  team, you’ll be in a critical position supporting our senior leadership. You’ll work with a cross-functional team to include divisional Chiefs of Staff, Communications, HR, Finance, Product, and our Tech Leadership team to enable our collective organizational goals.

To be successful, you’ll need to embrace change, think strategically about how best to communicate change, and move teams through the change curve. You’ll also need an internal drive to seek constant improvement – you’re comfortable with iterating on ideas and are always looking for ways to do better. You have strong verbal communication skills to complement your written ones and can clearly articulate ideas to, and influence, senior leaders. 

To help you determine if our role has your name written all over it, ask yourself a few questions:

• Do you thrive in a fast-paced, dynamic environment?

• Are you a strategic thinker who can also nail execution?

• Is masterfully juggling multiple priorities and changing direction on a dime just another Monday for you?

• Do you enjoy solving complex problems and driving action across the organization?

• Do you enjoy creating the best environment to enable associates to get their work done?

• Do you have a gift for building strong relationships with people with diverse styles across levels and functions?

• Is having fun while you work a given?

Responsibilities:

• Directly support  VP to run the organization, with a particular focus on strategy development and execution, communications, engagement, culture.

  • Be a strategic thought partner who can look around the corner and leadership support, and tech program execution

  • Lead the team of chiefs of staff supporting each organization within Cyber

  • Lead the strategy team responsible for developing Cyber’s yearly strategy, quarterly board reporting, and other reporting / storytelling necessary to support presentations to executive committees

• Partner with Cyber’s senior leadership team to create, socialize, and mobilize against data driven strategies 

• Build relationships and collaborate with cross-functional key stakeholders to understand processes and drive results.  Connect dots across multiple leaders to understand and aggregate impacts to the business.

• Advise leadership utilizing institutional knowledge, network of relationships in and out of the organization, and dedication to helping amplify the voice of Tech leadership 

• Be a force-multiplier driving the effectiveness of the team

• Support and lead moderate to large horizontal priorities, programs, and special projects across the team

• Exemplify the Capital One Values by doing the right thing and serving as a culture carrier for the organization

• Work effectively in a cross-functional team 

• Proactively identify opportunities for strategic change and execute upon those opportunities

• Manage multiple tasks simultaneously using strong time management and prioritization skills.

• Adapt positively to rapid-changing environment and business priorities, and adjust scope as needed.

• Have excellent communication and partnership skills which are essential for business management.

• Ability to quickly develop expertise on departmental processes and procedures.

• Demonstrate a proven track record of excellent delivery, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.

• Demonstrate critical thinking and problem-solving skills with the ability to manage detailed and complex information in a rapidly changing environment.

Basic Qualifications:

• At least 10 years of experience in communications, change management, event marketing, event management or chief-of-staff functions

• At least 5 years of experience in managing communications to a wide variety of audiences via internal communication channels (newsletter, intranet, internal social med