Case Management Intake Specialist - Alabama - Onsite

Summary

As a Case Management Intake Specialist - Alabama - Onsite at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

• Review and identify document images within the Perceptive Content system.
• Accurately link documents and images to Medicaid cases using the Maestro system.
• Perform data entry and document indexing to support case processing and compliance requirements.
• Process incoming and outgoing mail and assist with routine mailroom functions.
• Verify document accuracy and completeness while maintaining quality standards.
• Organize, track, and maintain electronic records and documentation.
• Meet established productivity and accuracy goals in a high-volume environment.
• Follow departmental procedures, policies, and confidentiality requirements.
• Collaborate with team members and leadership to support operational objectives.
• Perform other administrative and document processing duties as assigned.

What we're looking for

• High School Diploma or GED required
• Ability to effectively navigate and work across multiple systems and applications simultaneously required
• Demonstrated reliability and commitment to consistent attendance in a full-time onsite work environment required
• Ability to thrive in a fast-paced, high-volume production environment while maintaining strong attention to detail and accuracy required
• Previous experience in mailroom operations, payment processing, document handling, or data entry preferred
• Knowledge of and experience working within HIPAA compliance guidelines preferred

What you should expect in this role

• Full-time onsite position in Montgomery, AL (301 Technacenter Dr. Montgomery, AL 36117).
• Monday through Friday schedule.
• 8-hour shifts scheduled between 6:00 AM and 6:00 PM.
• Harver Assessment Requirement: As part of our interview process, all candidates must complete the Harver Assessment. This assessment helps us evaluate key competencies relevant to the role, including communication skills, multitasking abilities, and problem-solving capabilities.
• Video cameras must be used during all interviews, as well as during the initial week of orientation.
• Fast-paced production environment with document processing and mailroom responsibilities.
• Opportunity to develop operational, administrative, and healthcare support experience while contributing to critical Medicaid services.

The deadline to submit applications for this posting is June 11, 2026.

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