Chief Nursing Officer - San Ramon Medical Center, San Ramon, CA

MARKET SUMMARY:

San Ramon Medical Center

San Ramon Regional Medical Center has proudly served the San Ramon Valley and its surrounding communities for more than 30 years. In that time, we have expanded our services, upgraded our technology and grown our medical staff – all in an effort to provide an excellent patient experience.

Located on a hillside overlooking the San Ramon Valley, we are a 123-bed acute care hospital known for providing comprehensive inpatient, outpatient and emergency care. Our facilities include the Family Birthing Center, Outpatient Surgery Center, Breast Center, Infusion Center, Pleasanton Diagnostic Imaging Center, and Advanced Wound Center, which houses our hyperbaric oxygen therapy program.

San Ramon Regional Medical Center provides award-winning heart care programs, joint and spine treatment programs including advanced and minimally invasive surgical treatments, a Level II Special Care Nursery, minimally-invasive and robotic surgery, as well as pediatric services. We became the first hospital in the Bay Area to purchase the ExcelsiusGPS system to offer robotic-assisted spine surgery. We utilize our da Vinci Xi Surgical System for minimally invasive surgeries and our Mako System for advanced joint replacements. We offer a blood conservation program, unique to the region, and have a wonderful partnership with Donor Network West. https://www.sanramonmedctr.com/

POSITION SUMMARY

The Chief Nursing Officer provides strategic leadership as the senior executive position responsible for all nursing and other designated patient care functions and services within the hospital organization. The role assumes responsibility for assessing, planning, coordinating, implementing and evaluating nursing practice on a facility level. The role assumes 24/7 responsibility and has accountability to ensure high quality, safe and appropriate nursing care, competency of clinical staff, and appropriate resource management related to patient care. The Chief Nursing Officer represents nursing concerns on the governing board and at medical staff leadership meetings.

FUNCTIONAL EXPECTATIONS & REQUIREMENTS:

Retaining great people at the facility

• Collaborate with human resources and other team members to select, on-board, orient, and provide coaching for direct reports.
• Evaluate and monitor facility level people pillar statistics, participate on related calls as necessary.
• Consider and/or implement nurse residency programs to ensure pipeline for facility.
• Collaborate with team members to formulate programs to enhance work life balance.
• Partner with related team members to promote a safe work environment that is based on a zero tolerance for sexual harassment, workplace violence and verbal and physical abuse.
• Collaborate with related team members to promote an effective facility level competency program.
• Collaborate to promote a robust employee development and education program that responds to the unique needs of employees across the career continuum (novice to expert).
• Work cohesively with related team members to develop and implement recruitment and retention strategies that ensure a qualified and stable workforce.
  • Participate in workforce planning to ensure an adequate and competent workforce.
  • Support the design of effective and competitive compensation and benefits programs.

Communication and Relationship Building

• Effectively communicate with all internal and external constituents, including staff, colleagues, and physicians.
• Communicate and administer human resource programs and procedures in accordance with established policies.
• Manage organizational relationships in a manner which builds mutual trust and respect. Establish trusting and collaborative relationships.
• Address and manage conflict in a constructive and productive manner.
• Give timely feedback and reinforce positive behaviors.

Leadership Influence

• Create and communicate a compelling shared vision.
• Develop effective strategies for addressing organizational priorities.
• Develop, communicate and monitor performance expectations.
• Formulate objectives, goals, and specific strategies related to the organization’s mission and vision.
• Understand effective organizational outcome measures in order to balance cost, quality and service.
• Measure and analyze performance from the learning and growth, business process, customer, and financial perspectives.
• Promote a results-oriented environment.
• Develop succession plan for nursing leadership.
• Demonstrate effective change management; able to serve as an organizational chan