Administrative Support Associate, Weekdays, Winston Campus

Department:

60934 Wake Forest Baptist Medical Center - Lab: Support Services

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

8:00-5:00- 1 hour lunch

Pay Range

$19.45 - $29.20

Position Highlights 

• Full-Time, Days, 1st shift, 8:00-5:00 with 1-hour lunch
• Winston Salem

Education/Experience/Certifications to Qualify: 

• High school diploma or GED equivalent.
• Office or clerical experience preferred.

How You’ll Impact Patient Care:

Your responsibilities may include, but are not limited to:

• Answers telephone to take messages, redirect calls, or schedule appointments according to department/program/clinic procedures. Concerns are referred to direct supervisor.
• Receives patients, families, visitors, staff, etc.
• Copies, files, and maintains paper or electronic documents and records. Ensures files and records remain updated and are easily accessible.
• Sorts and distributes incoming mail, records, and other materials. Prepares outgoing mail (envelopes, packages, etc.). Responds to routine inquiries. Gathers necessary materials for direct supervisor's response in answering mail.
• Uses office equipment such as copier, printers, fax, etc. and computers for word processing, spreadsheet creation etc.
• Performs basic computer inputs and searches.
• Compiles reports from existing records.
• Assists in office management and organization procedures.
• Demonstrates cultural, societal and age-specific awareness. Realizes and responds appropriately to the cultural and societal diversity of patients, family members, visitors and staff.
• Performs other related duties incidental to the work described herein.

Skills/Qualifications:

• Excellent oral and written communication skills.
• Ability to work independently.
• Ability to prioritize responsibilities.
• Familiar with office equipment and procedures.
• Very good organizational and multi-tasking abilities.
• Computer experience with very good knowledge of Microsoft Office.
• Ability to maintain confidentiality.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest Uni